Hi Kiersten, when did you receive an email from Support? I reached out to Support the other day as I haven't heard anything about our migration yet and am getting anxious. I was told to reach out to our AE but haven't heard back yet. We technically have two Adobe accounts - one just for Workfront as...
Right? Very frustrating. I did have a ticket already (sorry, didn't include this info in original post, only in a follow-up comment above). It looks like we have no easier way of reconnecting things. I was hopeful we could potentially get a report to help us flag where changes need to be made follow...
Oops @Lyndsy-Denk, I take that back. It looks like all of our coordinators are owners of the SharePoint, but none of them can simply "re-authorize" the integration on a broken folder in Workfront. They have to completely remove the linked broken folders and then re-link them all over again.
Hey @Lyndsy-Denk, I'm not positive I understand the question (SharePoint newbie here). I don't believe our coordinators who set up the integrated folders are owners of the SharePoint space. They just have access to it and use the Graph API connector in Workfront to link in the associated folders fro...
I'm not sure about the doc itself, but right now we can't even open up the folders! I forgot to mention in my initial post that I believe the thing really messing us up is that we have SSO enabled. So, when the user is deactivated or they leave the company, it breaks their connection that way. Here...
I'd love to hear others' experiences with integrating SharePoint at the folder level, and how to address the necessity to re-authorize those folders once the user who originally linked them are deactivated. We can't find an easy way to report on which folders are needing to be re-authorized and it's...
I could absolutely get behind this. You can see a log of emails sent for a Proof, and I find that INCREDIBLY helpful when diagnosing any issues. It's what alerted us to emails going to spam - since we could see a log on Workfront's end that the email went out, we knew the issue was on our company's ...
Hmm, I can't see anything glaringly obvious that would make the tasks disappear! The only thing I can think of is that, with the trash option just to the left of the indent/outdent buttons, maybe you just pressed that accidentally...granted, there's a confirmation pop-up you would've had to select. ...