Hi @ratika ,   Okay, so do you see any errors in your web@default too of the same timestamp to see if that indicates why the localhost did not resolve the Url? Also, have you tried to send the same URL without the encrypt function to confirm if those links are loading fine and to confirm the issue i...

Hi @balakrishnavalavala ,   To reach the maximum possible throughput, you will need to fine-tune the maximum sending window. (The sending window is the number of SUBMIT_SM PDUs that can be sent without waiting for a SUBMIT_SM_RESP.) So, check out your "Throughput and timeouts" settings in your SMS e...

Hi @cscoggins15 ,   I think you should check the email headers records such as SPF, DMARC & DKIM and see if some of the records still point to Gsuite. Also, check if you need to remove any of the DNS (domain records) from Gsuite so it does not confuse the sender. In addition to above you can try to ...

Hi @Poonam_Dogra ,   The major challenge that occurs when sending personalized attachments per recipient is uploading the files to the campaign server as that is a main requirement by the adobe campaign: link So in your case, you may try to Query the recipients and add the columns that you like to ...

Hi @ratika ,   Go to Home>Monitoring>Overview>web@default & webmdl@default and try to look for any errors or warnings when you click on this landing pages. This might help you get to know the root cause of the problem.   Br, Shubham

Hi @rbiri,   There can be many reasons for your query with pre-defined filters taking long, some of these you can look into are: - If the data in that particular table where you applying the pre-defined has recently increased via some import and that is now increasing the time to execute the query. ...

Hi @Soph75 ,   You may try this trick to get the HeatMap displayed to non-admins via the thin client. Go to Home>Monitoring>Workflow HeatMap section and right-click on the heatMap>Properties. Copy the path in the Address Url. The URL should be like (https:<instance>/view/workflowHeatmap?__universe=s...

Hi @soumyaselvaraj ,   Can you share a screenshot of the Published templates that are linked to this event type? In the screenshot make sure the label and internal name of the template alongside the event type column are visible.   Br, Shubham

That's a good and helpful suggestion @Deb_Tripathy    I think you should raise a support ticket and ask the support team if they can create a Feature Enhancement Jira for this so this idea of yours can be passed to product engineering who may then decide if they can develop/enhance the existing fea...

Hi @ShineVv0823 ,   The reason why the Sms SRs are not synced with the broadLogs is usually the Regex of the SR is not correctly declared as per the PDU sent by your SMS provider.So, go to your SMS external account > Mobile>SMS specificities and check the Regex declared for the SR and with the PDU t...