Hi Team, As per adobe we can use Amazon RDS for PostgreSQL, but could someone please help me with the steps to host the adobe campaign classic database directly on Amazon RDS and not via external Database. Compatibility matrix from adobe :https://experienceleague.adobe.com/docs/campaign-classic/us...

Hi Team, We have connected through "Extended generic SMPP" connector to establish Mobile (SMS) routing but facing frequent unbind time issues due to which we have to increase the by-default "unbind" time but I am not sure how to do that. It would be helpful if we can be guided how to change the unbi...

Hi all, Is there a way to differentiate between the opens that are induced by apple machine from a user originated opens? Since from the link: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/e-mail-tracking-protection-ios15-latest-feature-open-rate-check/m-p/427248#...

Hi All,Just in case if this would be helpful for someone in future. In this case, the issue was "organizational entity" allocated to the new operator.The new operator-we have created for this request- having all rights except admin rights, had a different organizational entity allocated and thus was...

Hi @Marcel_Szimonisz ,I added the read and write access to all the folders in the adobe campaign, and checked the operator is able to see the nms:plan, nms:program and nms:operations folders but the user is not able to see the existing campaigns/deliveries/workflows Thanks,Poonam

Hi Denis,Thank you for responding!The new operator group has read write access to all the folders and subfolders in adobe campaign and as per the suggestion added those in delivery operator group but unfortunately still the operator is not able to see the existing campaigns/delivery templates.    

Hi @Marcel_Szimonisz ,Yes they have complete rights on all the subfolders.For testing this again, I created a new group and gave similar rights to admin except administration named rights and have provided read/write access to all the folders and their subfolders, but unfortunately still not able to...

Hi @Marcel_Szimonisz ,Thank you for looking into this and responding.I just checked the 'X' operator group has read, write and delete access on resources> templates- below highlighted folders Still I am not able to see the existing contents of deliveries and campaigns templates.  

Hi Team,Requesting your help regarding access management:Query: Have to create an operator group "X" which has all the named rights except "Administration". I have provided the same but the issue is the new user under "X" group is not able to see the delivery templates/campaigns which are already pr...

Hi @DavidKangni ,Campaign workflow email or sms templates shows the approval tab as below:Kindly let me how should I access the approval tab, as shown in your screenshot above.Thanks so much for all the support always!