Go to below location in adminui, and search for "generatepdf" service.Set "Use Acrobat Image Conversion (Windows Only):" to "true" and restart the server-Wasil
You can increase the timeout values as mentioned here : http://helpx.adobe.com/livecycle/kb/pdfg-timeout-configuration.html-WasilP.S. : Article is for ES4 but would also be helpful for previous versions.