Hi Thaiskoliveiras, By default, a weekly rule would consider Sunday to be the start of the week. Check https://experienceleague.adobe.com/en/docs/campaign-standard/using/testing-and-sending/working-with-typology-rules/fatigue-rules for specifics on how to set up fatigue rules. Regards,Craig

Hi Saransh,Is this issue happening with all deliveries or just the WhatsApp delivery? I ask since if this is happening with all deliveries, it would indicate a possible issue with your technical workflows that pull this information back from the Mid. https://experienceleague.adobe.com/en/docs/campai...

Hi Lara, If you haven't already, check out the documentation below on bounces. While all bounces and their responses can be unique based on the responding ESP, in my experience, Invalid Domain, Account Disabled, and Refused are all soft bounces that typically end up in a hard bounce state. That said...

Hi Chandanasa, I would recommend feeding your audience into a Split/segmentation activity and creating output transitions. These can lead to Wait activities that then lead to Deliveries that are configured with Waves. This will allow you to control when each delivery is kicked off and how much is se...

Hi Paige. I'm only seeing one instance of this occurring and it was not for Campaign. The issue itself was resolved simply by resubmitting the delivery. That said, I can't say that I've ever seen this error before and would recommend reaching out to Campaign Support to isolate the root cause. Regard...

Hi Jody. I would recommend reaching out to Campaign Support to review further. Intermittent issues, especially without logging, are going to be difficult to isolate unless someone on these forums has run into the exact same issue. Outside of that, it is likely that Support will need to examine your ...

Hi Heku. My first thought would have been to save the queries as a filter. However, within the generic editor, you don't have the option to choose a system filter, so I don't see any way to save or template a generic query. I would recommend reaching out to Campaign Support to create an enhancement....

Hi Yiannis,I can't say that as I've seen this behavior in the past, I think we would likely need to examine the logs and understand the exact steps of creating these deliveries to get to the bottom of things. As such, I would recommend reaching out to Campaign Support. Regards,Craig

Hi Krishnan,I would recommend engaging your Adobe account team to assist with the migration as there are several steps and layers of access required to setup and configure the AJO instance along with performing the migration.Regards,Craig

Hi Jeesh,First, you have posted in both Campaign Classic and Campaign Standard forums. Please confirm which product you are using, as the steps and issues encountered often differ based on the product. Second, can you provide more detail about the script you used and the difficulties you are encount...