Hi Christine,Please see the below documentation on segmentation and configuring segment codes: Segmentation:https://experienceleague.adobe.com/en/docs/campaign-standard/using/managing-processes-and-data/targeting-activities/segmentation Segment Codes:https://experienceleague.adobe.com/en/docs/campai...

Hello,The best way to review connections between the Campaign server and other applications is by using a network tool, such as Fiddler or Wireshark when attempting to connect. That said, enabling verbose with tracefilter on the web.log may be enough for you to capture the desired logs (see below). ...

Hi A_B_SE, Unless someone here has gotten very creative and figured this out, I do not believe this is possible. You would likely need to submit an enhancement request to the product via Adobe Campaign Support. Regards,Craig

Hi PeraiyanN, If you open a query activity and click additional data, then select Data linked to the Filtering dimension, you should be presented with a list of fields. If you cannot see the internal name field by default, try clicking the Advanced Fields button in the lower right-hand corner (see a...

Hello, If your marketing instance is on-premise, then yes, you can just change the mask as long as the mask's address is valid. That said, if it is Adobe-hosted, then you should be able to ensure that the delegation and validation are all set via the Control Panel prior to setting the mask. You are ...

Hi Andrew, I would recommend checking out this other forum thread which goes into how to cast a field in upper or lower case upon import. https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/personalization-convert-from-upper-case-to-lower-case-in-acs/m-p/300271 Regards,Craig

Hi Thaiskoliveiras, By default, a weekly rule would consider Sunday to be the start of the week. Check https://experienceleague.adobe.com/en/docs/campaign-standard/using/testing-and-sending/working-with-typology-rules/fatigue-rules for specifics on how to set up fatigue rules. Regards,Craig

Hi Saransh,Is this issue happening with all deliveries or just the WhatsApp delivery? I ask since if this is happening with all deliveries, it would indicate a possible issue with your technical workflows that pull this information back from the Mid. https://experienceleague.adobe.com/en/docs/campai...

Hi Lara, If you haven't already, check out the documentation below on bounces. While all bounces and their responses can be unique based on the responding ESP, in my experience, Invalid Domain, Account Disabled, and Refused are all soft bounces that typically end up in a hard bounce state. That said...

Hi Chandanasa, I would recommend feeding your audience into a Split/segmentation activity and creating output transitions. These can lead to Wait activities that then lead to Deliveries that are configured with Waves. This will allow you to control when each delivery is kicked off and how much is se...