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laetizia_w
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App Crashes with Pages
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laetizia_w
- Adobe Experience Cloud Mobile
Does anyone know how to get the pages on which the crashes occured? Plus what kind of crash has happened? Adobe trackes crashes automatically but is there a chance to adjust this somehow?

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Re: Entry Rate = 100% and Exit Rate, Why?
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- Adobe Analytics
yeah but wouldnt it make sense to behave just like I would filter out a dimension. Because it makes it more complex to calculate your own entry rate again insetad of having the right one included

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Re: Entry Rate = 100% and Exit Rate, Why?
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- Adobe Analytics
thanks a lot for your response, but I am not using entry page or exit page.I am looking for a specific page caled foto123 and get 100 visits and 10 entries with 10% entry rate.I wanted to rename the pagename by using a segment and the segment looks only for hitlevel for that page foto123.When using this segment now as dimension with visits and entries and entry rate. I get 100 visits, 100 entries and 100% entry rate.why is that so?

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App Crashes in Adobe?
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- Adobe Experience Cloud Mobile
I am having an understanding question due to crashes.For example I have the following behaviourLaunch 1 (Visit 1) --> App version 1 -->page a --> crashLaunch 2 (visit 1) --> app version 2How is Adobe counting the crashes for this case?A) crash 1 for launch 2 and app version 2, visit 1b) crash 1 --> app version 1, launch 1 and visit 1Plus is it somehow possible combining crashes with the page where it occured? how?

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Entry Rate = 100% and Exit Rate, Why?
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- Adobe Analytics
I am looking at a specifc page a and get 10% Entry Rate and 10% Exit Rate.I made a segment on hitlevel for that page to get a better understandable name like page "Foto"When I created a freefrom I got 100% Entry Rate and 100% Exit Rate for that segment. Why is this so?

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backdate session hits
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- Adobe Analytics
What am I able to do with the SDK setting "backdate session hits"? Does anyone have an example when this is important and how it works?what happens with launches and crashes?

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Re: Unable to launch report builder
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- Adobe Analytics
I am facing the same issue and contacted customer care. They have provided me the following link: https://helpx.adobe.com/analytics/kb/reportbuilder-login-issues.htmlBut this link didnt help me at all and I am still not able to get to the report builder anymore. I have also downloaded the latest version but it is still not working!

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Re: Why are firstlauches in Visit Number 2,3 etc.?
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- Adobe Experience Cloud Mobile
Both make sense but either options are the case. This occures only within ios on our side and lifecycle metrics get automatically triggered through ios.But what if a user opens the app and no other servercall like state or action tracking accured because the app crashed?

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Re: Email-Tracking
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- Adobe Analytics
We are using an own email system but using DTM is impossible tue to our security. We are tracking either per backend using the Data Insertion API or is there another way to do so?Tracking the email links is already done but whe want to track openings and clicks for our emails which we are sending out to our users using googlemail, yahoomail etc.

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- Adobe Analytics
Does anyone know how to track email openings and clicks?I am having specific emails with a template which I am tracking in an own report suite just to see all clicks and openings. Does anyone knwo how to do so? Using an image request on pageview for the opening? But how to do so for the click?I hope someone knws a great solution on that!

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Rolling date range backwards
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- Adobe Analytics
What about having a feature where a rolling date range could go backwards. Example:timerange a: Starting July 16th 2018 and rollingtime rnage b: should end on july 15th 2018 and always roll backwards with the same amount of days just like time range a.Wouldnt this be a great feature!

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Re: Total Seconds Spent return different results for same pages
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- Adobe Analytics
so that means it would count between two servercalls but on hitlevel only on pages.Right?so in your example:Page A --> DownloadLink --> Page Bwould total seconde be counded like this:timestamp download link - timestamp page a --> Seconds for page aand timestamp page b minus timestamp download link --> seconds for page a?or how would this happen?Thanks for your support!

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Hybrid App - two Report Suites and different values
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laetizia_w
- Adobe Experience Cloud Mobile
Our former analyst tracked our hybrid app as follows:native part in report suite abc with SDKS. Here only all clicks get trackedwebviewpart: report suite xyz with regular appmeasurement. All Screenviews get tracked there with a specifi server: mobileapp.xyz.comNow looking at the data of both report suites I get the following values:Webview:Visitors: 1000Visits: 1200New Visits: 1200Native App:Visitors: 800Visits:1500New Visits: 1000First Launches: 900What I dont understand in this whole scenario ...

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Re: How to make a segment that shows first time a page was seen by a unique visitor
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- Adobe Analytics
But wouldnt Entry Page Original help? Isnt that dimension showing the first Entry Page of an user?

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Re: Total Seconds Spent return different results for same pages
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- Adobe Analytics
But why does Adobe count also the time for the custom links? When looking at a page dimension I would think that only the total time for that page will be counted and not for custom links. Because the dimension page will never get triggered into a s.tl.

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Re: rolling date range backwards
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- Adobe Analytics
it seems like it! Maybe Adobe could jump in?

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Re: Hybrid app tracking?
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- Adobe Analytics
would this also help if we include our visitorid in the webview part per backend tracking?For example: My webview part is always getting tracked by own generated visitor.id per data insertion api and the native part with the SDKS. when reading the help article it seems like Adobe is forwarding the User-ID from the native app to the webview part, right? And then I jsut need to pick up the ID and write it into our visitorid.But how would you track a hybrid app. For example someone opens the app an...

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Re: Why launches not on pages?
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laetizia_w
- Adobe Experience Cloud Mobile
it is still open. because I dont get why Adobe is offering for apps launches as main petric but when it comes to other parts like screens etc. this metric is totally not usable. Then I would need to create a mixed report out of launches and visits which shows of course different numbers!

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rolling date range backwards
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- Adobe Analytics
I am having a question about rolling date ranges in Adobe workspace.I am trying to do the following:time range a: starting from July 16th 2018time range b: should end on July 15th and always roll backwards with the same amount of days just like time range aIs there a great workaround or solution? Does anyone know how to do so? or would this be a great feature request!

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App Referrer on Website, whiche one?
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- Adobe Analytics
I am having an understanding question and hope you are able to help me out.We have an app which gets tracked into reportsuite xy and our website gets tracked into report suite xz.Within the app there is a link which isnt tracked or includes a query string and this link gets forwarded to our website reportsuite xz.Now I would like to know how many user came through the app link to our website. Which referrer would the app user have? how could I test this scenario.I have found a referrer with some...

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Re: Sending Data retroactive using DataInsertion API and timestamp
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- Adobe Analytics
thanks a lot!

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Re: Using ContextData with DataInsertion Api not working
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- Adobe Analytics
Thanks for your help. Is there a possibility to test such request in the console of chrome or another way? So that I will be able to see the request before it is being tracked!The report suite is timestamp enabled.

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- Adobe Analytics
We are using the data insertion api for our tracking due to only be able using serverside tracking. Within the API-request we always have to insert the timestamp. My question now is: In case we would suddenly have tracking issues and the tracking would be turned off for couple days, would it be possible to send tracking data retroactive by using the timestamp functionallity?

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Re: Why launches not on pages?
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- Adobe Experience Cloud Mobile
Launches are like visits but only for apps. This metric doesnt count just opening. It is being triggered when the app opens when no persisting launch is still running plus with a time limit of 5 minutes inactivity and visits with 30 minutes. Laucnhes get triggered automatically through the ios sdks and android you need to do an extra call but everything is automated. In all help-articles it is shown to use Launches as metric for apps but when drilling down the data I am not able to use it like f...

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Re: Hybrid app tracking?
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- Adobe Analytics
but if we are not able to use the DTM are there other solutions?

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- Adobe Experience Cloud Mobile
but isnt it senseless using then launches at all when this metric is not possible to be used on all other levels as well!

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- Adobe Analytics
We are having a hybrid app. One part is native and one part is the webview. Does anyone know how to track hybrid apps with Adobe analytics especially when trying to have one visitor created and not two?

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AMP tracking with context data?
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- Adobe Analytics
we are trying to track amp pages with context data. Does anyone know how to do so and how to track amp pages?

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Why launches not on pages?
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- Adobe Experience Cloud Mobile
I am reporting our apps on launch level, but when trying to get to see launches on pagelevel there is no data. Why is that so? should launches be almost acting like visits with only different limitations?

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Re: appFigures connector
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- Adobe Experience Cloud Mobile
We have connected Appfigures a week ago and this is something I would also like to know

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