since ‎27-06-2017
‎10-12-2019
xnicolas
Employee
Re: Unable to receive Proofs
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xnicolas

Employee

xnicolas
- Adobe Campaign Standard
Hello,Are you sending those tests emails from a production instance? Did you use template emails created by Deliverability for branding? (sender and reply-to correctly set). If not sending from a production instance, you are maybe sending those tests with default sender domaine (adobe.com) and it can be an issue for some ISPs.Is there any mid-sourcing in this setup? You may look on mid-sourcing instance where stands your tests. Maybe an issue arised and those tests can't be sent out of the platf...

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