Single Sign On Not Working with Chrome

[NickMannion]

Hi Adobe Community, 

My team is having issues where we have to keep resigning into Experience Platform every morning on Chrome instead of single sign on automatically loading us in. I am wondering if anyone has any workaround suggestions. This is only happening on Chrome so I am assuming it is a Chrome setting.

Thanks,

Nick

[TylerKrause]

Have you tried using a different browser? 

/s 

This one feels like a support ticket to me 🙂

[NickMannion]

Yeah, I mean I just told our users to use a different browser for now but wanted to know if anyone else had experienced a similar issue and had a solution. This seems like a Chrome issue to me.

[TylerKrause]

Yeah agreed. Hopefully support can get that one escalated and get a resolution in place sooner than later.

I have had some success with similar issues by cache/cookie dumping to see if I can get anything dumped that was causing the issue.

[NickMannion]

Yeah, we tried clearing cache multiple times and it did not work. Will provide any updates on what Adobe says.

Thanks,

Nick

[kautuk_sahni]

@NickMannion Did you find the suggestion helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!