Sandbox access request

[CBSIMP]

Hi,

I am getting an error where it says no sandbox enabled for this user even though the profile has sandbox as a product feature.  Is there any issue here?

Thanks

[Tof_Jossic · Accepted solution]

@CBSIMP Hello! In case you are checking in the Admin Console, can you make sure you (or an Admin) check in the AEP permissions section (within AEP UI) to verify your user does have a role applied that contains the necessary sandboxes? Please see https://experienceleague.adobe.com/docs/experience-platform/access-control/home.html?lang=en 

[CBSIMP]

Hi @Tof_Jossic 

It still doesn't seem to work.  I am getting the same error. 

Thanks

[_Manoj_Kumar_]

Hello @CBSIMP 

Check if the group is assigned to that user profile.