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Problems with sending an audience that was created from a CSV file

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Hello everyone

 

I'm currently trying to send an audience created from a CSV file from RT CDP to a  POS destination. When I make the audience with the option "Import audience", this action automatically creates an dataset and a adhoc schema which i can't activate to profile. When I try to send this audience to the destination it shows an error saying that the dataset is no activated to profile. How can I activate this imported audience? or how can i activate this dataset to profile to commit my sending ?. Thanks a lot. I look forward for your answers.

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi @JuanOrozco_96 

When enabling for profile, have you enabled the schema first and then attempted the dataset? Or are you having issues even getting that far?

David

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Correct answer by
Community Advisor

Hi @JuanOrozco_96 

When enabling for profile, have you enabled the schema first and then attempted the dataset? Or are you having issues even getting that far?

David