Hi,
I created a look alike audience in AEP, however, I am not seeing any data. Any idea why that would be the case. The base audience has data.
Thanks
Views
Replies
Total Likes
Hey @CBSIMP
When did you create the audience ?
It takes some time for it to get processed. Till the processing is complete, profile count shows up as 0.
Also, what is your volume of base audience ? The profile count in the base audience ?
Cheers,
Abhinav
Views
Replies
Total Likes
Views
Replies
Total Likes
Let's check the following:
What is the profile count for the base audience ?
Is this a a development sandbox ?
Do you have other look alike audiences as well in the sandbox?
We can dig deeper into it based on the above.
Cheers.
Abhinav
Hi @abhinavbalooni ,
The profile count for the base audience is around 400K and it's in production sandbox. This is the first look alike that was created to test out this feature.
Hope that helps.
Thanks
Views
Replies
Total Likes
@CBSIMP That's a pretty good volume to create a look-alike audience.
Would suggest raising a support ticket for this one. Might be a backend issue with the processing.
Cheers,
Abhinav
Views
Replies
Total Likes
@abhinavbalooni how long does it usually take for the look-alike audience to be scored, and profile count to be available?
Views
Replies
Total Likes
Views
Likes
Replies
Views
Likes
Replies