in creating audiences what are the uses cases for choosing compose audience vs segment builder?
thanks
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When choosing between AEP audience creation methods:
Compose Audience: Best for quickly combining existing segments with simple AND/OR/NOT logic. Ideal for marketers needing fast iterations of already-built segments. More suitable for business marketers.
Segment Builder: Best for creating complex audiences from raw data (profile and data lake) with advanced logic, sequencing, and time constraints. Ideal when you need granular control over profile attributes and behavioral patterns. Mostly for technical marketers.
Also used for Federated Audience Composition
@vincenzoie1 points to consider here
Hi @vincenzoie1 ,
You'd use Segment Builder when:
Behavioral Segments
Example: Users who viewed a product but didn’t purchase in the last 7 days
Built using event datasets like productView, purchase, etc.
Demographic & Profile-Based Segments
Example: Customers aged 30–40 in New York with Platinum loyalty status
Real-Time Personalization
Example: Visitors who added items to cart in the last 30 minutes
Uses streaming data with real-time evaluation
Time-Based or Frequency-Based Logic
Example: Users who visited the site 3+ times in the last 14 days
First-Time or Lapsed Customers
Example: Profiles with no purchases in last 90 days, but had one before
You'd use Compose Audience when:
Audience Reusability & Modularity
Example: Combine "Frequent Visitors" AND "High-Value Customers"
Encourages clean, modular segmentation logic
Exclusion Logic
Example: Send campaign to "Engaged Visitors" but NOT "Recent Buyers"
Campaign-Specific Audiences
Example: Campaign targeting = (Cart Abandoners OR Wishlist Adders) AND NOT (Past 7-day purchasers)
Region or Channel Specific Roll-Ups
Example: "All European Audiences" = France OR Germany OR UK segments
Simplify Complex Campaign Logic
Compose audience as an "umbrella" over existing tested segments
Feature | Segment Builder | Compose Audience |
Define new rules | ||
Combine existing segments | ||
Uses real-time data | ||
Ideal for | Behavioral or data-driven segments | Campaign audience logic |
Reusability | Medium | High |
Evaluation type | Streaming or batch | Batch only |
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