Hello all,

Last week we tried to onboard our CRM on Audience Manager.

To do so, we created specific segments in Campaign and used workflows with a shared audience box.

The Adobe cron eventually passed after 48h and we can now see our segment populated.

However, the onboarded trait linked with our segment remains at zero: how is it possible ?

Also, the number of devices in the total segment population is lower than in our export from the CRM - by around 50% - and we can't understand why it is not the same number in total.

Many thanks,

Val