Short URL for SMS AJO

[Jorge_RogelioZe]

I'm trying to add the URL helper function to an SMS.
{{url originalUrl='original_url' type='TRACKED'}}

I'm trying to use personalization in 'original_url', but it won't let me.

{{url originalUrl='context.journey.events.1209875484._floridapowerandlight.journey.url1' type='TRACKED'}}

ERROR Personalization not allowed in domain name. context.journey.events.1209875484._floridapowerandlight.journey.url1. Error beginning at position: Line 1, Character 3 

Would like your help to find out if it's not allowed and also how to use the URL helper function, since there is no information about that condition.

[SatheeskannaK · Accepted solution]

@Jorge_RogelioZe It's complaining about the contextual data being used in the URL advanced function. The function was looking for a domain name and couldn't recognize that from the contextual data.

[Jorge_RogelioZe]

In this case, I can't use personalization for the original URL, do you have any documentation where I can see how it works or some similar function that could help me?

[SatheeskannaK]

Take a look at the video from this link,

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/get-started-sms

[DavidKangni]

Hi @Jorge_RogelioZe ,

you can use personalization but the shortener requires the domain name in the format https://<domain name> then you can add parameters.

But you can't just pass the whole URL as parameter.

Thanks,

David

[Jorge_RogelioZe]

Example 1
{{url originalUrl="https://webqa.fpl.com/{{context.journey.events.481909546._floridapowerandlight.journey.url1}}" type='TRACKED'}}

---

@DavidKangni wrote:

Hi @Jorge_RogelioZe ,

you can use personalization but the shortener requires the domain name in the format https://<domain name> then you can add parameters.

But you can't just pass the whole URL as parameter.

Thanks,

David

---

---

@DavidKangni wrote:

Hi @Jorge_RogelioZe ,

you can use personalization but the shortener requires the domain name in the format https://<domain name> then you can add parameters.

But you can't just pass the whole URL as parameter.

Thanks,

David

---

I'm working on some ways that allow me to validate correctly within the SMS, but when I try to publish the journey I get the following error:

{
"error": [
{
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3938\",\"uid\":\"9bcf4590-4d44-43dd-9caa-3bd9621431bb\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9bcf4590-4d44-43dd-9caa-3bd9621431bb'.\",\"additionalDetails\":{\"args\":[\"9bcf4590-4d44-43dd-9caa-3bd9621431bb\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"f3b0d3d0-0dda-492e-9e41-9b5d7d5be486\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"9b20d228-f3bf-4ad1-8b5f-7776983cc334\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"72D41E4366A299C10A495CA6@22ef3d34652a3d7f495c7c.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-06-11T13:12:21.912543Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-06-11T13:12:34.550648Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2025-06-11T13:12:22.139062Z\\\\\\\",\\\\\\\"closeTime\\\\\\\":\\\\\\\"2025-06-11T13:12:34.550648Z\\\\\\\",\\\\\\\"duration\\\\\\\":12638,\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"629b33d0-acd2-4fed-8a08-061e7a79c490\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"UPSTREAM\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMRT-030002-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"MESSAGE\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}}}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_ffb26844-d38f-432d-b978-da1769dc9667\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_f...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_2b5c1217-48b2-4e95-b80d-f383ff04f63f\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_2...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_3880a057-6214-4f98-90ec-372dc042747f\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_3...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_0c9faf37-5c0f-4dd4-ab74-ac0bce8d69e0\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_0...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_6d5a5ece-3edc-4271-9715-698637e6227c\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_6...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_b3c559a2-dbcc-410a-a2a8-5ebdc356f498\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_b...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_f424895a-a29c-4c52-bdd2-a8e300cd11a7\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_f...\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":true,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/f3b0d3d0-0dda-492e-9e41-9b5d7d5be486\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
],
"originalError": {
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3938\",\"uid\":\"9bcf4590-4d44-43dd-9caa-3bd9621431bb\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9bcf4590-4d44-43dd-9caa-3bd9621431bb'.\",\"additionalDetails\":{\"args\":[\"9bcf4590-4d44-43dd-9caa-3bd9621431bb\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"f3b0d3d0-0dda-492e-9e41-9b5d7d5be486\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"9b20d228-f3bf-4ad1-8b5f-7776983cc334\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"72D41E4366A299C10A495CA6@22ef3d34652a3d7f495c7c.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-06-11T13:12:21.912543Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-06-11T13:12:34.550648Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2025-06-11T13:12:22.139062Z\\\\\\\",\\\\\\\"closeTime\\\\\\\":\\\\\\\"2025-06-11T13:12:34.550648Z\\\\\\\",\\\\\\\"duration\\\\\\\":12638,\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"629b33d0-acd2-4fed-8a08-061e7a79c490\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"UPSTREAM\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMRT-030002-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"Please enter details for all mandatory fields for sms surface.\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"MESSAGE\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}}}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_ffb26844-d38f-432d-b978-da1769dc9667\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_f...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_2b5c1217-48b2-4e95-b80d-f383ff04f63f\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_2...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_3880a057-6214-4f98-90ec-372dc042747f\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_3...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_0c9faf37-5c0f-4dd4-ab74-ac0bce8d69e0\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_0...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_6d5a5ece-3edc-4271-9715-698637e6227c\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_6...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_b3c559a2-dbcc-410a-a2a8-5ebdc356f498\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_b...\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9bcf4590-4d44-43dd-9caa-3bd9621431bb_f424895a-a29c-4c52-bdd2-a8e300cd11a7\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9bcf4590-4d44-43dd-9caa-3bd9621431bb_f...\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":true,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/f3b0d3d0-0dda-492e-9e41-9b5d7d5be486\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
}

[DavidKangni]

@Jorge_RogelioZe 
Please enter details for all mandatory fields for sms surface.

Thanks,

David

[Jorge_RogelioZe]

Hello!
I was wondering if you could help me with this. I've already run some tests, and I can't publish the journey when I add {{url originalUrl='original_url' type='TRACKED'}}.
I was wondering if I need to enable something in the stage environment for it to work. When I just add text, it publishes, but when I add the function, it shows me the error.

[DavidKangni]

Hi @Jorge_RogelioZe 

can you please check if you configured a subdomain for SMS. If it's the case check if the SMS subdomain is added to your channel configuration.

Thanks,

David

[Sukrity_Wadhwa]

Hi @Jorge_RogelioZe,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'

Thank you!