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Not able to see Buying groups in AJO B2B

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Employee

Hi Everyone,

 

I’m not able to see the Buying Groups section in Adobe Journey Optimizer – B2B Edition UI. Is the Buying Groups tab automatically available, or there some specific prerequisites needed - such as whether creating audiences are required to make the Buying Groups tab becomes available?

 

Screenshot 2025-08-13 105756.png

 

Any guidance or documentation reference would be very helpful.

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1 Accepted Solution

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Correct answer by
Employee Advisor

@RajeshM369 If you cannot see the Buying Groups section, check if your assigned product profile provides “View Buying groups” access else ask your admin to confirm or check with provisioning.

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3 Replies

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Correct answer by
Employee Advisor

@RajeshM369 If you cannot see the Buying Groups section, check if your assigned product profile provides “View Buying groups” access else ask your admin to confirm or check with provisioning.

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Employee Advisor

@RajeshM369 is this sorted?

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Employee

@Mayank_Gandhi Thank you. It is sorted.