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Journey Not Triggered on Website

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Level 3

Hi,

I am getting below screen for "Validate Setup" in Assurance.

I have enabled "Offer Decisiong" on datastream

 

ArunLa_0-1731594990226.png

 

ArunLa_0-1731595473488.png

"Optimize SDK Prerequisites" are not done, is it neccessory for AJO to work ?

Please guide me on fixing all the warnings.

4 Replies

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Level 2

Hello ArunLA,

 

May i know what are you trying to do. Could you please elaborate?
I can see you are configuring SDK. please provide more details.

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Level 3

Hi @AJODev 

Can you please refer below query, i have explained how i configured the journey, Websdk configured for website.

Offers not Triggered - Adobe Experience League Community - 716485

Please let me know if you need any other information.

 

Thanks

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Level 2

Hi @ArunLa  

You need to install the Journey Optimizer Decisioning extension in your mobile app property within Adobe Launch.

link: 

setup: https://experienceleague.adobe.com/en/docs/platform-learn/implement-mobile-sdk/experience-cloud/jour...

AJO SDK: https://developer.adobe.com/client-sdks/edge/adobe-journey-optimizer-decisioning/

 

Thanks,

Sharath

 

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Level 3

Hi @Sharath_Kumar 

 

I am working on website not mobile app, please let me know if you need any other information.

In below query i have explained how i configured the offer decisioning.

 

Offers not Triggered - Adobe Experience League Community - 716485

 

Thanks