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SOLVED

Failure in sending proof from AJO template

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Level 1

When I am trying to simulate content for a template used in a journey in AJO , it is not happening . I am not getting any email after sending proof of that template . In the view proof section it is showing excluded . And also in the event section of my profile there are some events are showing I am unaware of as well as for the attributes. I have uploaded two images , the first image shows the view proof section and second image shows the attributes present in my profile in which the two attributes named as time and val are coming .

1 Accepted Solution

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Correct answer by
Employee Advisor

@DibyasaiJe Id specific consent of the test profile (used for proofing) is set to 'n' and hence the proofs are being excluded.

 

Kindly use a different test profile for validation.

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4 Replies

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Correct answer by
Employee Advisor

@DibyasaiJe Id specific consent of the test profile (used for proofing) is set to 'n' and hence the proofs are being excluded.

 

Kindly use a different test profile for validation.

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Level 1

Yes @Mohan_Dugganab  trying with that but why this value is set to n, because I have not done it. So is it automatically updated sometimes?

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Employee Advisor

It shouldn't automatically update. Kindly check if there was any process which updated the consent to 'n'

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Level 1

@Mohan_Dugganab no it was updated in the profile automatically. Anyways I tried using different test profiles and it worked .