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Ask Me Anything, November 12th with Journey Optimizer Product Experts on 'Experiences & efficiency with Adobe Experience Platform Agent Orchestrator' & 'How Agentic AI is Fueling Smarter Testing and Growth'

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Sukrity_Wadhwa
Administrator

10/27/25

Join us for the Adobe Journey Optimizer Community Ask Me Anything! 

 ☕ Wednesday, November 12th from 8am - 9am PT 

We'll be joined by Adobe Journey Optimizer experts: Cole Connelly (@coleconnelly) - Sr Product Manager, Huong Vu (@HuongVu) - Product Marketing Manager, Namita Krishnan (@Namita_Krishnan) - Product Manager, Brent Kostak (@bkostak) - Sr Product Marketing Manager, David Arbour (@user03474) - Sr Research Scientist, Justin Grover (@justin_grover) - Principal Product Manager, Sandra Hausmann (@SHausmann) - Sr Technical Marketing Engineer and Daniel Wright (@dwright) - Sr Technical Marketing Engineer.

In this Ask Me Anything, the experts will be logged in to answer any of your questions related to the topics that were and will be discussed during the following Experience League LIVE sessions:

 

Participation is easy:

  • Add your Questions below by Replying to this thread. 
  • Begin your Question with our hosts' Community Usernames: @coleconnelly, @HuongVu, @Namita_Krishnan, @bkostak, @user03474, @justin_grover, @SHausmann and @dwright.
  • Stand-by to watch the page as the experts weigh in during the hour, so that you can:
    • Clarify your questions
    • Ask follow up Qs and provide additional details
    • See Questions posted by other Community members to up-vote those that you find interesting
    • Discuss further with your AJO Community members and peers 

Meet the Experts

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Namita Krishnan is a product manager for Adobe Experience Platform, working on Agent Orchestrator and AI Assistant to enable intelligent, agentic workflows across enterprise systems. She focuses on shaping conversational experiences that drive quality, user trust, and measurable value realization. Namita joined Adobe in 2024 after earning her MBA from the University of Chicago Booth School of Business. 

 

 

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Huong Vu is a product marketing manager for Adobe Experience Platform, focusing onleading go-to-market strategies for innovative Experience Platform and AI capabilities and driving awareness and adoption around Adobe’s Customer Experience Orchestration offerings. Vu brings over five years of experience in product and brand marketing. She joined Adobe in 2024 after obtaining her MBA from Kellogg School of Management at Northwestern University.

 

 

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As technical product enablement lead for Adobe Journey Optimizer and Adobe Campaign, Sandra helps customers enable themselves to get to value quickly and grow their business with these applications.Prior to joining the Product Enablement team, Sandra was Senior Product Manager for Adobe Campaign. She has over 20 years of experience in consulting, presales, and product management and has worked for start-ups as well as global corporations, such as Bosch and eBay.

 

00236062.jpgDavid Arbour is a Senior Research Scientist at Adobe.

 

 

 

 

 

 

 

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Justin Grover is a Principal Product Manager for Digital Experience at Adobe.  

 

 

 

 

 

 

 

image (1).pngCole Connelly is a Senior Product Manager at Adobe.  

 

 

 

 

 

 

 

image.pngBrent Kostak is a Senior Product Marketing Manager at Adobe.  

 

 

 

 

 

 

 

headshot.png Daniel Wright is a Technical Marketing Engineer at Adobe.

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Sukrity_Wadhwa
Administrator

11/10/25

In response to ChloeJo1

Hi @ChloeJo1,

This is a type-in AMA event, so you can simply join this AMA live on 12th November by asking your question here in the comments. Simply post your questions in this thread, and our product experts will be actively responding during the dedicated AMA hour on November 12.

If possible, we recommend staying online during that time so you can ask follow-up questions and engage directly with the team. Looking forward to your participation! 🙌

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ColinRa3
Level 1

11/9/25

Hello! We're looking for guidance on more granular reporting for Journey Optimizer suppressions, as we've had quite a few clients asking for this. We want to be able to see who was excluded from the communication channels and why. We can set up policies and see reports on how many people were excluded, but we are looking for the actual breakout of "profile X was not sent the email because they did not have flag Y"

Second question is regarding Remote Offers - we have clients using these for Target, and looking to replicate their pattern within Journey Optimizer. Is this something that will exist for AJO?

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sessoms25
Level 2

11/10/25

The use of visitor/customer/account data has plenty of legal & compliance concerns - how are others approaching the approval process & awareness to visitors/customers/accounts in order to properly make use of AI capabilities?

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sessoms25
Level 2

11/10/25

What does the timeline/roadmap look like for Bring Your Own Models within Adobe products & platforms?


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Event starts:

Nov 12, 2025 - 08:00 AM (PST)

Event ends:

Nov 12, 2025 - 09:00 AM (PST)