Adobe Journey Optimizer helps companies deliver connected, contextual, and personalized experiences to their customers. The customer journey is the entire process of a customer’s interactions with the brand, from the first moment of contact until the customer leaves. Enriched with Messages and Read Segment capabilities, Journey Optimizer enables brands to deliver omni-channel individualized experiences in real-time and at scale with a set of intelligent, extensible, API-first capabilities, and are easy to try, buy and realize value. This set of new capabilities bring real-time journeys, modern authoring and high-speed delivery capabilities.
To get started with Adobe Journey Optimizer, please check out the below helpful documentations:
Please feel free to reach out for your queries through the Community Q&A or below comment section. If you have any feedback or feature requests for the Adobe Journey Optimizer product, then submit them here.