Adobe Summit 2024 | Adobe Journey Optimizer Session - Real-Time Decisioning Strategies for Next-Best Experience

[Sukrity_Wadhwa]

Summit 2024 Registration URL: https://summit.adobe.com

Session: Real-Time Decisioning Strategies for Next-Best Experience

With only so many pixels on a screen and only so many seconds in a conversation, how do you decide which best offer, recommendation, action, or experience to present on any given interaction? Adobe Journey Optimizer powers real-time decisioning with sophisticated business rules and intelligent ranking models to take the guesswork out of decision-making. Join Adobe product expert, Deepti Anthony, and U.S. Bank VP of Marketing Technology, Nagendra V. Akshantala, as they discuss the benefits and best practices of real-time interaction management through decisioning.

In this session, learn:

• How U.S. Bank creates next-best action campaigns that span multiple customer touchpoints
• The basics of ranking from rules-based, to formula, to intelligent models
• Adobe product innovations in decisioning for personalized experiences

Session Schedule

Wednesday, Mar 274:00 PM - 5:00 PM PDT

Speaker(s)

• Deepti Anthony, Product Manager, Adobe
• Nagendra V. Akshantala, VP, Marketing Technology, US Bank

Q&A

Please use this thread to ask questions related to this session.