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License and Support

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Level 1
Level 1
8/21/25 8:46:36 AM

I have two question I'm hoping someone can help, thank you in advance.

 

1. How do I request to update to the latest license version. We are running version 6.5.22 ( will upgrade to 6.5.23) but the product displays 6.2.0. We need to have 6.5.23. Please see attached screen shot.

 

2. How to I request entitlement to open a ticket for future support.

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