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Connecting DTM via Cloud Services

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Level 2

Hi,

I am able to connect to DTM via cloud services in my local but in other environments it is not able to connect to DTM. Do we need white listing IP's ?

Thanks,

Megha

1 Accepted Solution

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Correct answer by
Level 9

Hi Megha,

If it's not working within your network you may need to whitelist the IP's. The IP list is available here: 

https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if that doesn't work.

- Tacia

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2 Replies

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Correct answer by
Level 9

Hi Megha,

If it's not working within your network you may need to whitelist the IP's. The IP list is available here: 

https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if that doesn't work.

- Tacia

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Level 2

Hi Tacia,

   Thanks for your response. I had got a mail from adobe to white list 192.243.234.70 IP to use Adobe Cloud Services. White listing this is sufficient or do we have to white list the Ip's mentioned in above comment.

 

Thanks,

Megha