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SOLVED

Adobe DTM Usage in Salesforce Communities

fa386
Level 1
Level 1

We are looking to use Adobe DTM to track usage in our Salesforce Lightning Communities, and we have hit an apparently insurmountable technical issue that is blocking the use of DTM (ie Salesforce blocks the creation of custom footers in Communities pages). Have any of you successfully used Adobe DTM to track usage in a Salesforce Lightning Community, and figured a way around this limitation?

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Are you able to place custom code on the site? If you are able to add the header and footer code, DTM should work. If you are unable to add just the footer code, you might still be able to deploy it since the page bottom function is called on DOM Ready if it's isn't found on the page.

With that said, DTM is considered a legacy product at this point and all new implementations are encouraged to use Launch. You can learn more on the Launch, by Adobe​ community.

View solution in original post

1 Reply
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Are you able to place custom code on the site? If you are able to add the header and footer code, DTM should work. If you are unable to add just the footer code, you might still be able to deploy it since the page bottom function is called on DOM Ready if it's isn't found on the page.

With that said, DTM is considered a legacy product at this point and all new implementations are encouraged to use Launch. You can learn more on the Launch, by Adobe​ community.

View solution in original post