Adobe DTM Tag Not Firing on First Visit

[johncfl]

Hey everyone,

We recently noticed that the DTM tag doesn't fire when a user makes the first visit to our site. The tag would fire though once they go to a different page. The same issue has been happening across all browsers and pages. Anyone had similar issues and any tips on identifying the source of the problem?

Thanks

[tirru-4rzX7q · Accepted solution]

Hi,

Can you specify how are you loading the DTM library ? is it sync or async manner ? 

Are you getting any errors in DTM console ?

I suspect timing issue and availability of _satellite object.

[ParitMittal]

Hi Yeung ,

Are you still experiencing the issue. If yes, Please do let us know so that we can further help to resolve the same.

Thanks & Regards

Parit Mittal