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SOLVED

Adobe Digital Editions activation problem

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Level 1

My Adobe ID is animacho@animacho.net and I have books bought from www.e-books.com and I am reading them with Adobe Digital Editions. Everything was all right till this week. From two days Adobe Digital Edition refuses to get my AdobeID when I try to activate the software or the books. It says error when I activate the software and says that this is the wrong ID when I try to activate a book. 

1 Accepted Solution

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Correct answer by
Level 9

Hi Maria,

There is a post here that lists common issues with activating https://forums.adobe.com/thread/698321?tstart=0. If that post doesn't solve the issue, please repost your question in the Adobe Digital Editions forum here: https://forums.adobe.com/community/adobe_digital_editions. You can also contact support here: https://helpx.adobe.com/contact.html?step=ADE_licensing-and-activation_stillNeedHelp.

Best,

Tacia

1 Reply

Avatar

Correct answer by
Level 9

Hi Maria,

There is a post here that lists common issues with activating https://forums.adobe.com/thread/698321?tstart=0. If that post doesn't solve the issue, please repost your question in the Adobe Digital Editions forum here: https://forums.adobe.com/community/adobe_digital_editions. You can also contact support here: https://helpx.adobe.com/contact.html?step=ADE_licensing-and-activation_stillNeedHelp.

Best,

Tacia