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Community Q&A Coffee Break, March 7th with Adobe Campaign experts Eric Perrin, Gaël Mouëllo, Chakravarthy Kalva, Bruce Swann & Sandra Hausmann

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Administrator

2/27/24

Join us for the next Adobe Campaign Community Q&A Coffee Break! 

  Thursday, March 7th from 8am -9am PT 

We'll be joined by Adobe Campaign experts: Eric Perrin (@ericperrin)Director Engineering, Gaël Mouëllo (@mouello),Principal Product Manager, Chakravarthy Kalva (@ChakravarthyKalva), Sr Product ManagerBruce Swann (@btswann), Principal Product Marketing Manager and Sandra Hausmann (@SHausmann)Sr Technical Marketing Engineer. In this AMA (Ask Me Anything)- like event, the experts will be logged in and ready to answer any of your questions related to topics discussed in the February 29th Experience League Live session on Leaping ahead with the new Adobe Campaign Web User Interface.

 

Recording URL for Leaping ahead with the new Adobe Campaign Web User Interface Experience League Live can be found here.

 

Participating is easy:

  • Add your Questions below by Replying to this thread. 
  • Begin your Question with our hosts' Community Usernames: @ericperrin@mouello@ChakravarthyKalva@btswann and @SHausmann.
  • Stand-by to watch the page as the experts weigh in during the hour, so that you can:
    • Clarify your questions,
    • Ask follow up Qs and provide additional details,
    • See Questions posted by other Community members to up-vote those that you find interesting, and
    • Discuss further with your Campaign Community member peers.

 

Meet the Experts

Sukrity_Wadhwa_0-1705480493009.jpegBruce Swann is a Principal Product Marketing Manager for Adobe Campaign, focused on marketing and product strategy for Adobe Customer Journey Management solutions. He has over 20 years’ experience working with digital marketing disciplines like web analytics, social media, mobile marketing and email marketing, as well as marketing and CRM technologies, including marketing automation, predictive analytics and marketing resource management.

 

 

00225361.jpgChakravarthy Kalva is a seasoned Technical Product Manager with vast experience in CRM domain, especially Sales and Marketing. He has been in this space for over 8+ years and is part of Adobe Campaign Product Management evangelizing Adobe’s campaign product.

 

 

 

eric perrin.jpegEric has had several professional lives. After studying marketing and sales, he started in technical sales, then moved to sales. Three years later, Eric changed his skills to figure out the dark side of the application and became a developer, starting from zero, but hugely motivated. This experience gave Eric the mandatory background to progress to project leader, then product manager. Eric joined Adobe nine years ago, as product manager and then took the lead of EMEA product management team one year later. Three years ago, a new step in this Journey: Eric is now Director of Engineering for Adobe Campaign. This is a huge challenge, but finding the right balance between professional and personal life was the key! Engage with Eric and you will have a perfect mix of authenticity and clever attitude.

 

gael mouello.jpegAfter an artistic career as a break dancer, Gaël turned to marketing and communication studies and obtained a Master’s degree. He started his professional career at AXA France as a project manager then at Motivation Factory, a software editor, where he learned to be a product manager. Gaël worked in this company for four years before moving to Toronto, Canada for one year to improve his English. Overall, it was a very good, albeit cold, learning experience. He then moved back to France and joined Adobe in 2016 as a Senior Product Manager. He was in charge Adobe Campaign core capabilities (segmentation, orchestration, reporting…) for 2 years then join the Adobe Journey Optimizer team to build the first version of our new Realtime Customer Journey application. Gael is now back to Adobe Campaign to reimagine and build the new web-based user experience. Gaël still practices breakdancing, but just for fun. Maybe one day, he will show us what he can do on the floor. He really likes playing football as well and actually has a football team.

 

sandra headshot.jpegAs technical product enablement lead for Adobe Journey Optimizer and Adobe Campaign, Sandra helps customers enable themselves to get to value quickly and grow their business with these applications.Prior to joining the Product Enablement team, Sandra was Senior Product Manager for Adobe Campaign. She has over 20 years of experience in consulting, presales, and product management and has worked for start-ups as well as global corporations, such as Bosch and eBay.

 

 

 

 

Something already coming to mind?

Add your Adobe Campaign Web User Interface related questions below any time before or during the Coffee Break on Thursday, March 7th, when you can watch the page and be ready to add follow-up questions and discuss further with other community members!

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3/7/24

Hello All, we are here to answer any questions you may have about v8 web UI. 

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3/7/24

You might have questions about how the web interface is different from client console. Well, here is a link that can help you get some insights. 

https://experienceleague.adobe.com/docs/campaign-web/v8/start/capability-matrix.html

 

Hi, thanks for sharing the document on this. Is there a timeline/scope to have transactional messaging via message center as part of the web ui at all please?

Transactional messaging including, event defintion, message authoring/ execution and reporting are in the H2 2024 roadmap.

 

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3/7/24

Some Terminology updates with web UI.
As an existing Campaign user, note that some concepts have been renamed to align with the latest terminology standards. These changes only apply to Campaign Web user interface and are not reflected in the client console. 

1. Recipients are now Profiles.
2. Seed addresses are now Test profiles.
3. Delivery analysis is now the delivery preparation.
4. Email Preview is now available through the Simulate content
5. Lists are now Audiences.

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Level 1

3/7/24

Here are some questions we had during the Experience League Live session:
Do we have the JavaScript activity available in the new UI?

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Hello,

You can display Javascript activities build in the console and execute them for now. Have capability to create and update such activity in the Web Ui will be available for end of Q2 2024.

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Employee

3/7/24

If you are going to be at Adobe Summit in a few weeks, there is a session showcasing the new Adobe Campaign UI. Join rockstars Eric and Gael in this session:

Unveiling Adobe Campaign's New User Interface and Innovative Features [S803] 

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Employee

3/7/24

Another question we had last week was: Can we FDA to other cloud or on-prem databases?

 

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Yes we can, the reference of FDA databases compatible with Adobe Campaign v8 are available here: https://experienceleague.adobe.com/docs/campaign/campaign-v8/releases/compatibility-matrix.html?lang...

 

Please note setting of an FDA is not available in Web Ui, but schemas and data are visible in the Web Ui when the setting is done.

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Employee

3/7/24

Can we migrate our old campaigns from older version to the new one in package format?

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We don't need to migrate old campaigns. Web Ui is Campaign v8, and display what we have in the console. The question is more how access to V8. 

For the upgrade from V7 to V8 there is automation that has been built out to help do this upgrade with the managed cloud services team.

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Employee

3/7/24

And another question we had from one of the attendees: Is it possible to create custom target mappings, input forms or other technical workflows in the web UI? Are the same set of functions still supported in the query editor?

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As it is Campaign v8, everything is supported by default in term of execution. The only question is what is available now vs what will be available in the next monthly iteration.

For what is available today, please refer to https://experienceleague.adobe.com/docs/campaign/campaign-v8/new/campaign-ui.html

 

Custom target mappings: Yes it is available. Creation of a new target mapping remains an admin task, still only in the console for now.

Input forms: custom fields are available. Full custom forms are not for now.

Technical workflows: all workflow are visible and can be executed. Just available activities can be created / updated.

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All Administrator/ technical tasks should be managed from the client console such as Target mapping defintion, input forms, schemas authoring. However, as you as it is defined, the business can use it. e.g The marketer can select any target mapping when creating workflows, they edit custom field when creating a delivery or a profile.

Regarding the query editor, the same set of functions are supported.

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Employee

3/7/24

Feel free to ask any Campaign related questions you might have!

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Level 2

3/7/24

Is there a set time required between the migration of V7 to V8, and then V8 to web UI please?

When v8.6 is provisioned, web Ui is available by default.

Migration from v7 to v8 depends of the complexity of your use-cases. This can be addressed by Consulting or by a partner.

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Employee

3/7/24

We now also have the first video tutorials, on how to use the new Web UI, available. 

https://experienceleague.adobe.com/docs/campaign-web-learn/tutorials/overview.html?lang=en#

Additional tutorials will be posted on a regular basis.

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Administrator

3/7/24

We're thrilled to announce that we have launched a dedicated sub-forum exclusively for Campaign Web UI discussions! Whether you're new to Campaign or a seasoned user, or somewhere in between, this is the perfect space to share your queries, insights, and feedback on all things Campaign Web UI: https://experienceleaguecommunities.adobe.com/t5/campaign-web-ui/ct-p/campaign-web-ui 

 

Start posting your questions and join the conversation today! 

Super useful! Lots of the power users supporting our customer vision through Campaign are interested in learning more and providing feedback for us to not miss out on opportunities to optimize  

Love this Campaign team leading the vision of v8 and the love you are giving to our solution. On behalf of all the non-technical marketers I've supported in my career with the power AC, thank you for the new Web UI

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Employee

3/7/24

Are any integrations with AEM available?

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Yes, 2 integrations are available:

  1. From the new Email Editor, you can drag and drop Adobe Experience Manager Assets and also access your Assets library.
  2. Full AEM HTML Synchronization: Select an AEM template for your email body.

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3/7/24

Wondering if there are features that are not supported in Client Console but on the new Web UI. Any guess?

1. Cutting-edge WYSIWYG drag-and-drop email editor. This feature-rich tool includes AEM integration, dynamic content capabilities, custom HTML, more —your comprehensive solution for instinctive, efficient, and personalized email creation.

2. Query Modeler to construct your conditions/filters across audience, pre-defined filters, with workflows like experience.

3. Audience sync with Adobe Experience Platform.

4. Render email functionality to view content across different email clients using Litmus (Ability to use your own Litmus account).

5. Many more...stay tuned. 

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Administrator

3/7/24

Thanks @ChakravarthyKalva@mouello@SHausmann@ericperrin for taking the time to answer the Community's queries today and sharing your insights. It was supremely helpful.

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Event starts:

Mar 07, 2024 - 08:00 AM (PST)

Event ends:

Mar 07, 2024 - 09:00 AM (PST)

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