Visitor Count 0 but conversions showing in Target (using A4T - no link generated) | Community
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Mycal_Tamariki
Mycal_Tamariki
Level 3
March 17, 2023
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Visitor Count 0 but conversions showing in Target (using A4T - no link generated)

  • March 17, 2023
  • 1 reply
  • 826 views

Hi All, 

 

Please see screenshot below - we set an XT live - showing a different banner experience using Analytics for Target as the reporting source and our Goal was 'increase conversion' via 'clicked on an element' being the CTA on the banner.  For some reason the visitor/visits is showing as 0 but we can see conversion (clicks with the Hero banner CTA) and there is no analytics link being generated.  When we check in analytics using A4T nothing comes up for this experiment. 

 

Please help 

 

 

 

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    Best answer by ambikaTewari_ATCI

    Hi @mycal_tamariki Sometimes it takes 6-12 hours for A4T links to generate (A4T data collection) .

    When did you push this experiment live ?

    If its more than 24 hours then check if you can see sdid  param value(param present in AT call ) is matching with supplementalDataId param value(parameter present in analytics call ) and mid param value (param present in AT call ) is matching with  marketingCloudVisitorId param value (parameter present in analytics call )

     

    Hope this helps!

    1 reply

    ambikaTewari_ATCI
    Community Advisor
    ambikaTewari_ATCICommunity AdvisorAccepted solution
    Community Advisor
    March 17, 2023

    Hi @mycal_tamariki Sometimes it takes 6-12 hours for A4T links to generate (A4T data collection) .

    When did you push this experiment live ?

    If its more than 24 hours then check if you can see sdid  param value(param present in AT call ) is matching with supplementalDataId param value(parameter present in analytics call ) and mid param value (param present in AT call ) is matching with  marketingCloudVisitorId param value (parameter present in analytics call )

     

    Hope this helps!

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