As an organization, we are trying to use Adobe Target Premium for recommendations. This is my first time building a recommendation, so I am trying to build a prototype. The issue I am having is only the first recommendation ($entity1.name) properly displays information. The design is coded to display 3 recommendations (entities). I am new to Recommendations, so my troubleshooting knowledge is limited.
I have created:
- A sample feed with 14 products (CSV Feed). I confirmed it processed correctly.
- Multiple sample criterias. I have enabled backup recommendations. No exclusions.
- A 3 entity design, along with the Target sample designs. I hardcoded the design, such as $entity1.name, $entity2.name, $entity3.name. It's not part of a function/loop.
While building the activity, the "preview" properly displays information on all 3 entities, however, when activated to production or using QA links only the the first recommendation displays information. The other 2 recommendations are blank.
I have tried testing different criterias and designs, but only the first recommendation displays. I am not sure what I am missing or what is left to troubleshoot.