Show experience only once

[jaredho]

Hi, when creating an experience targeting activity (using VEC), how do I set it to such a way that I want to suppress a qualified visitor who has already seen the experience from not seeing it again? I want them to see the experience ONLY once, in let's say for example, once in a calendar month.

I believe profile script could be one option, but that would be a challenge, given that VEC uses "global-target-mbox"? Any other solution?

[MihneaD]

@jaredho 

Take a look at the last page in the activity editing "Goals and Settings" there shoudl be an option there "Advanced Settings" in here you would select the option titled: "Increment Count, Release User & Bar from Reentry" Let me know if you run into any further issues.

--Mihnea Docea

[jaredho]

Hi @MihneaD, thanks for the clarity. I think the limiting factor is that reporting source has to be Adobe Target. Is there a way to keep Adobe Analytics as the reporting source will still having the option to "Increment Count, Release User & Bar from Reentry"?

[Ryan_Roberts_ · Accepted solution]

Hi @jaredho, 

It depends a little. If you are using Target as your reporting source and your goal metric is set to viewed an mbox > ** display mboxes ** then changing the advanced settings to increment count, release user & bar from reentry would work as @MihneaD suggested. It is super easy to setup too. However, it limits your ability to see conversions that happen later on in the session. It also isn't an option if you're using Analytics for Target (A4T) reporting. One way to handle in these scenarios is to:

1.  Add a "view banner" trackevent to the experience(s). You could do this by adding a custom modification (in VEC) with a simple script that sends a signal back to Target.

<script>
    adobe.target.trackEvent({mbox:'dataCapture', params:{'profile.activity123':'viewedExpA'}});
</script>

Note: The profile parameter name can be activity specific. Each experience should have a different value (e.g., viewedExpB, viewedExpC)

2.  Modify your XT experience audience(s) to include people with: visitor profile > activity123 that does NOT contains value "viewedExpA" (specific to each experience of the activity)

This is more to setup but will work with A4T and Target reporting without limiting the metrics you can report against. 

[jaredho]

Hi @Ryan_Roberts_, question thou - mbox name can be changed for VEC XT activities?

[Ryan_Roberts_]

Yes the mbox name can be whatever you choose. The key part is really just the profile parameter name and values because you'll be using those in the Audience definition. You don't really need to reference the mbox name so I tend to use something generic like 'dataCapture' in these cases.

[Tr1cky]

Hi Ryan,

I am having the same issue now on a mobile experience.  I only want to show Return Visitor once... how can this be added to the form based composer on an XT?

Our POC is:

On New Visitor clicking the mbox - load one Webview

On Return Visitor clicking the mbox - load second Webview -- and then we want it to stop and continue with the third experience for All visitors...

[jyotish]

Is this work for taget-global-mbox and through omni channel