Regarding mbox categoryId entity attribute

[gauravs18821415]

Hi,

When I pass product information to Adobe Target via mbox, I was sending multiple values in comma separated fashion with categoryId entity attribute like 'entity.categoryId=Test Category Id1,Test Category Id2,Test Category Id3'. And when I see the product in Recommendations Premium product catalog, I found that it took everything as one category ('Test Category Id1,Test Category Id2,Test Category Id3') instead of segregating into multiple categories by taking comma as a delimiter ('Test Category Id1', 'Test Category Id2', 'Test Category Id3'). It used to work fine in Recommendations classic but not in Recommendations Premium. Can anyone pls help me out here?

[ParitMittal]

Hi Gaurav , 

Our Engineering team is working on the issue and hopefully it will be fixed in the next release.

Thanks & Regards

Parit Mittal

[gauravs18821415]

Hi Parit,

Thanks for letting me know and for promising to take care of the issue. Could you please let me know the workaround of this problem if any?

Best Regards,

Gaurav Sachdeva

[ParitMittal · Accepted solution]

Hi Gaurav,

If you want to use the mbox only to update it, then you should make multiple mbox calls each passing one category only and other way is to update category using feeds.

Thanks & Regards

Parit Mittal

[10:39]