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Kim_VRT
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November 10, 2020
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Recommendations - Exclude articles that are already viewed

  • November 10, 2020
  • 1 reply
  • 2975 views

We have just started with the recommendation functionality in Target. We want to use the 'Most popular' algorithm on the page, but want to exclude the articles that are already viewed by the visitor. How can we set this up in Target for recommendations? With the exclusion functionality?

 

 

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Best answer by evidana

Adobe Target handles this out of the box as long as you have entity.id parameter for the Target call set up on the product pages. There is also a checkbox in the criteria creation screen to allow/disallow recommendations to be previously purchased (I think). In order for purchase to populate for the user profile, an order conversion will have to take place.

https://experienceleague.adobe.com/docs/dtm/implementing/target/configure-target/mboxes/order-confirmation-mbox.html?lang=en#order-confirmation-mbox

1 reply

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Community Advisor
evidanaCommunity AdvisorAccepted solution
Community Advisor
November 10, 2020

Adobe Target handles this out of the box as long as you have entity.id parameter for the Target call set up on the product pages. There is also a checkbox in the criteria creation screen to allow/disallow recommendations to be previously purchased (I think). In order for purchase to populate for the user profile, an order conversion will have to take place.

https://experienceleague.adobe.com/docs/dtm/implementing/target/configure-target/mboxes/order-confirmation-mbox.html?lang=en#order-confirmation-mbox

E
Community Advisor
evidanaCommunity Advisor
Community Advisor
November 23, 2020
It sounds like you are experiencing a bug then. I am taking text from this page: https://experienceleague.adobe.com/docs/target/using/recommendations/criteria/create-new-algorithm.html?lang=en#similarity (Optional) Slide the Recommend Previously Purchased Items toggle to the “on” position. This setting is based on the productPurchasedId. The default behavior is to not recommend previously purchased items. In most cases you do not want to promote items a customer has recently purchased. It is useful if you sell items that people typically purchase only once, such as kayaks. If you sell items that people come back to purchase again on a repeated basis, such as shampoo or other personal items, you should enable this option. It might be worth opening a client care ticket and referencing this forum post.
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