Recommendation articles being excluded

Saif 13-03-2020

@ryanr79035901

 

I am trying to set up a recommendations activity.

I have 8 items in my collection and my the criteria that I am using is "Recently viewed articles' but those articles are automatically being excluded from the recommendations.

 

mbox trace:

 

Adobe Target Recommendations Debugger
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To stop showing this debugger, append ?mboxTrace=disable or
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[ {
"Served Recommendations" : {
"Requested Recommendations" : 3,
"Criteria Recommendations" : [ ]
}
}, {
"Breakdown of Recommendations" : {
"Recommendations due to Criterion my criteria 3" : [ ]
}
}, {
"productRequest for criterion - my criteria 3" : {
"recUnitId" : 132834,
"currentId" : "|content|royaldutchshell|countries|gbr|en_gb",
"previousIds" : [ "|content|royaldutchshell|countries|gbr|en_gb", "a-cleaner-energy-future|nature-based-solutions", "motorist|shell-fuels|shell-v-power|staying-ahead-series" ],
"viewedIds" : [ "|content|royaldutchshell|countries|gbr|en_gb", "a-cleaner-energy-future|nature-based-solutions", "motorist|shell-fuels|shell-v-power|staying-ahead-series" ],
"purchasedIds" : [ ],
"excludedIds" : [ ],
"environmentId" : 3031
}
}, {
"Catalog Inclusions" : {
"catalogrules" : {
"filters" : [ {
"attribute" : "message",
"operation" : "greaterOrEquals",
"values" : [ "1" ]
} ]
}
}
}, {
"Criteria Inclusions" : {
"inclusionrules" : {
"filters" : [ ]
}
}
}, {
"Global Exclusions" : {
"exclusionrules" : {
"filters" : [ ]
}
}
}, {
"Recommendations Environment" : {
"environmentId" : 3031
}
}, {
"criterion" : {
"settings" : {
"name" : "my criteria 3",
"displayTitle" : "NA",
"datasource" : "mbox",
"dayCount" : 1,
"type" : "recentlyViewed",
"client" : "shell",
"keyAggregationType" : "noAggregate",
"groups" : [ ],
"backupDisabled" : true,
"backupInclusionFilteringEnabled" : true,
"partialTemplateAllowed" : true,
"excludePurchases" : false
},
"inclusionrules" : {
"filters" : [ ]
},
"rankingRules" : {
"filters" : [ ]
}
}
}, {
"design" : {
"designId" : "53335",
"name" : "3 x 1 Design",
"design entity count" : "3",
"script" : "<div><style type=\"text/css\">\n .at-table {\n display:table;\n width:auto;\n border-spacing:5px;\n margin:0 auto;\n table-layout: fixed;\n }\n \n .at-table-row {\n display:table-row;\n width:auto;\n padding:10px;\n clear:both;\n }\n \n .at-table-column {\n float:left;\n display:table-column;\n padding:10px;\n max-width: 300px;\n word-wrap: break-word;\n }\n\n .at-thumbnail {\n max-width: 300px;\n max-height: 300px;\n }\n\n .at-light {\n font-weight: lighter;\n margin-top: -10px;\n size: 10em;\n }\n</style>\n<div class=\"at-table\">\n <div class=\"at-table-row\">\n <div class=\"at-table-column\">\n <a href=\"$entity1.pageUrl\">\n <img src=\"$entity1.thumbnailUrl\" class=\"at-thumbnail\"/>\n <br/><h3>$entity1.name</h3>\n <br/><p class=\"at-light\">$entity1.message</p>\n <br/><p class=\"at-light\">$entity1.value</p>\n </a>\n </div>\n <div class=\"at-table-column\">\n <a href=\"$entity2.pageUrl\">\n <img src=\"$entity2.thumbnailUrl\" class=\"at-thumbnail\"/>\n <br/><h3>$entity2.name</h3>\n <br/><p class=\"at-light\">$entity2.message</p>\n <br/><p class=\"at-light\">$entity2.value</p>\n </a>\n </div>\n <div class=\"at-table-column\">\n <a href=\"$entity3.pageUrl\">\n <img src=\"$entity3.thumbnailUrl\" class=\"at-thumbnail\"/>\n <br/><h3>$entity3.name</h3>\n <br/><p class=\"at-light\">$entity3.message</p>\n <br/><p class=\"at-light\">$entity3.value</p>\n </a>\n </div>\n </div>\n</div></div>"
}
}, {
"recommendation" : {
"key[key=|content|royaldutchshell|countries|gbr|en_gb, algorithm - criterion my criteria 3]erCandidates" : "[|content|royaldutchshell|countries|gbr|en_gb, a-cleaner-energy-future|nature-based-solutions, motorist|shell-fuels|shell-v-power|staying-ahead-series]",
"key[key=|content|royaldutchshell|countries|gbr|en_gb, algorithm - criterion my criteria 3]excluded" : [ "|content|royaldutchshell|countries|gbr|en_gb", "a-cleaner-energy-future|nature-based-solutions", "motorist|shell-fuels|shell-v-power|staying-ahead-series" ],
"key[key=|content|royaldutchshell|countries|gbr|en_gb, algorithm - criterion my criteria 3]recommended" : [ ],
"key[key=|content|royaldutchshell|countries|gbr|en_gb, algorithm - criterion my criteria 3]missing" : [ ],
"recommendations" : [ ]
}
}, {
"response" : {
"node" : "re2.prod22",
"status" : {
"code" : "NO_CONTENT",
"details" : ""
}
}
} ]

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