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SOLVED

"Blinking" behavior when running XT test

Becky_C
Level 1
Level 1

We are experience a "blinking" behavior when we run Experience Targeting test in our webpage. Is it due to the server call to identify whether the visitor qualify for a segment? Any difference if we create the segment via AA / AT / AAM? How can we avoid this? 

 

Thanks!

XT
1 Accepted Solution
ryanr701
Correct answer by
Employee
Employee

Hi @Becky_C,

Hard to know what might be causing the blinking behavior with out more details. Can you share a link to the page with the activity running? Audiences/segment differences between AA/AT/AAM shouldn't impact a blink during page load. Is the blinking unique to this activity?

-Ryan 

View solution in original post

7 Replies
ryanr701
Correct answer by
Employee
Employee

Hi @Becky_C,

Hard to know what might be causing the blinking behavior with out more details. Can you share a link to the page with the activity running? Audiences/segment differences between AA/AT/AAM shouldn't impact a blink during page load. Is the blinking unique to this activity?

-Ryan 

View solution in original post

Becky_C
Level 1
Level 1
Can I leave you private message regarding the link & how to see the blinking behavior? Seems like it only happens to qualified clients so need to perform extra step before you see that blinking bahavior.
ryanr701
Employee
Employee
Hi, sure you can dm me. Just click on my user name and then on my profile page there should be a "send a message" link in the upper right area.
PratheepArunRaj
Moderator
Moderator

Hello Becky_C,

Have written an exclusive blog to arrest the Page Blank Issue (Blinking behavior), after seeing your question because I have experienced it earlier during my implementation. Kindly checkout, it might be useful to you.

Blog Link: https://terrynwinter.com/adobe-target-how-to-avoid-page-blank-and-flickering-issues/

Thank You, Arun.

PratheepArunRaj
Moderator
Moderator

Dear Beky,

'Blinking Behaviour' or 'Page Blank' will happen to all the customers who have their Header and Footer components embedded within their body. In Target, you would have enabled 'Body Hiding' inside target for the purpose to avoid flickering. So, Target will hide your entire body for a fraction of seconds before the response is received from the target leading to 'Blinking Behaviour' or 'Page Blank'. We have faced the same issue before years and went on with deep learning and exercises to avoid this, but the result is nill. Then we placed the Header and Footer Components out of Body. Then, on the page load, Header and Footer will load without hiding giving the experience to the customers that the page started loading already avoiding the 'Blinking Behaviour' or 'Page Blank'. Or you can ignore the entire 'Body Hiding' instead use the container you want to hide, this is also possible in Target.

body {opacity: 0 !important}

Change it to your container or ID.

#MyContainerID {opacity: 0 !important}

Thank You, Arun.

PratheepArunRaj
Moderator
Moderator

Hello Becky,

Have written a separate post on the Page Blank Issue or Blinking Issue. It should have the details you are looking for!

Link: https://terrynwinter.com/adobe-target-how-to-avoid-page-blank-and-flickering-issues/

Check and let me know if that is useful.

Thank You, Arun.

karandhawan
Level 4
Level 4

@Becky_C Can you please confirm if Targe thas been deployed Synchronously or Asynchrosuly? If its an async implementation, then please ensure that the flicker control code is added in the source code before Target is implemented.

 

Regards,

Karan Dhawan