Profile Fetch in Real-time

[RajneeshGautam-]

Hi all, has anyone used Profile Fetch API (https://www.adobe.io/products/target/docs/reference/profiles/profile-fetch) to programatically fetch all attributes set against a user-profile? I am using following address currently for the purpose

http://<client-server-domain>/rest/v1/profiles/<pcId>?client=<clientCode>

This doesn't fetch profile attributes in real-time i.e. if I clear my cookies, load my page and run this API, I get 404 - no profile found message. However, if I run it after some time (around 30 minutes later), it returns all profile attributes in JSON format.

I was wondering whether there is any way (new version of this API or passing any specific parameter etc.) which can enable me fetch profile-attributes as soon as its updated on the server? Any help will be much appreciated - thanks

Regards,

Rajneesh

[Ryan_Roberts_ · Accepted solution]

Hi Rajneesh,

Yes, the Profile Fetch API does not currently supply a real-time view of a visitor's profile. It is about 30 minutes latent as you've mentioned. To view a real-time view of a visitors profile attributes you should use the mboxTrace feature. You can find the details on this help doc: https://marketing.adobe.com/resources/help/en_US/target/target/c_content_trouble.html

[RajneeshGautam-]

Hi Adobe team, thanks for your response. To try fetching data using mboxtrace, I tried to get authentication token but got following error: 

The requested URL "/rest/v1/authentication/token" was not found on this server. That's all we know.

Can you please suggest whats wrong here? thanks,

Regards,

Rajneesh