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SOLVED

Installed Target through DTM but doesn't appear on debugger

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Level 3

Hi everyone,

 

I've installed Target through DTM and in the debugger it appears on the overview with 

 

Version: mbox.js 63

Global Request Nametarget-global-mbox
 
But I can't see any request from target 
Schermata 2020-02-19 alle 16.15.40.png
 
On the page I see the request and I have this error on the console
Schermata 2020-02-19 alle 16.17.48.png
 
On DTM there is no rule related to Adobe Target. Should I make it one to trigger the request?
1 Accepted Solution

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Correct answer by
Level 3

I resolved the problem updating from mbox.js to at.js

View solution in original post

6 Replies

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Employee

@gabrieleg615679 

1. What version of the Target code are you deploying through DTM? 
2. Try searching for .tt in the Network logs the results returned (if any) will be your Target calls. 

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335

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Level 3
Hi, Version: mbox.js 63, but on DTM looks has been updated since 2 years. On network the only thing I see is mbox-contents-7698d67b93f5f7bafea5280af31e3d10ab90bb49.js

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Level 3

@Docea 

Hi, Version: mbox.js 63, but on DTM looks has been updated since 2 years.

On network the only thing I see is mbox-contents-7698d67b93f5f7bafea5280af31e3d10ab90bb49.js there are any .tt

 

I followed the instruction and I have auto-create mbox. On setting all the Response tokens are turned off, is that normal?

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Employee Advisor

Hey, 

When installing a Tool within DTM you are loading the Javascript Libray into the DTM Web Property. A similar principle applies to Launch by Adobe with Extensions (Software Development Kits [SDKs]). However, you are correct, you would need a Rule to conduct when (page load timing) and where (i.e specific pages) the Adobe Target JS script will fire.

 

Thanks

 

BR, 

 

Joshua Eisikovits | Global Lead, Platform Support | Customer Experience

 

Joshua_Eisikovi_0-1582545631359.jpeg

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Correct answer by
Level 3

I resolved the problem updating from mbox.js to at.js

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Administrator

Hi @gabrieleg615679,

 

Our next Adobe Target Skill Builder Webinar is right around the corner on May 5th, and will be presented by Adobe Target Product Management on migrating Adobe Target’s mbox.js to At.js. Check out this community discussion to register today. Hope you can make it!
 
Warmly,
Amelia