since ‎09-08-2017
‎01-04-2021
Joshua_Eisikovi
Employee
Re: Segment error in UI
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform
No problem, useful tip when reaching out to support or the adobe sandbox suppport is to supply a .har file (records any network requests that may have failed) How To: https://support.zendesk.com/hc/en-us/articles/204410413-Generating-a-HAR-file-for-troubleshooting

Views

45

Likes

0

Replies

0
Re: Segment error in UI
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform
Hi @gigi_jin Are you still seeing this error, if so is this for one particular segment or all segments? ThanksJoshua

Views

51

Likes

0

Replies

3
Re: Issue with viewing multi-audience with A/B testing
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform
Hi @weng84 "" However when I try to use the QA preview links, I wasn't able to see Experience B, C, and D. Anyone know what will cause this issue to happen? ''Activity QA is sticky after you browse a website in Activity QA, your Target session must expire or you need to have Target release you from Activity QA before you can view your site as a typical visitor. Use the Target QA bookmarklet to force yourself out of Activity QA. "" ] Can you try the Target QA bookmarklet or you can also manually ...

Views

68

Likes

0

Replies

2
Re: A/B server side and Activity URLs
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi @pchard Yes, you can Use Activity QA with server-side delivery, more information here with an example. ThanksJoshua

Views

285

Likes

0

Replies

1
Re: Login Problem
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform Launch
Hi @Songulozgu, I have gone ahead and provided you Adobe Launch access (you should receive an email) within your Experience Cloud organisation, if you face any further issues let us create a support ticket and I will be happy to jump on a call with you.

Views

335

Likes

0

Replies

0
Re: Login Problem
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform Launch
quick follow up to this @Songulozgu, with your provided user ID I was able to find the orginization in question. From the Admin console I see that you only have access to Adobe Analytics, please work with your System Admin for Adobe Launch Access. Thank you Joshua

Views

351

Likes

0

Replies

0
Re: Login Problem
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform Launch
Hi @Songulozgu If you have access to multiple organizations you may not have the correct organization selected in the upper right-hand corner. Please do the following try again in incognito mode and ensure the appropriate organization is selected. If this still fails let me know if you want to organize a screen share meeting to troubleshoot this or create a support case via customercare@adobe.com Thanks Joshua

Views

353

Like

1

Replies

5
Re: Migrate Launch Property under another Adobe Instance...
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform Launch
Hi @1982luca I'm afraid it's not possible to copy a Launch Property to another Adobe Org Id. However, you can make a copy of certain resources within the same Adobe Org Id, more information here. ThanksJoshua

Views

136

Like

1

Replies

0
Re: Launch Library Error - TypeError: Cannot read propert...
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform Launch
Hey @DhanA2 Where are you facing this issue, can you share a public-facing URL (if feasible) so I can take a look? ThanksJoshua

Views

164

Like

1

Replies

0
Re: OKTA Integration to Experience cloud
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Cloud
Hi @neilcbs Federated ID login (SSO) into the experience cloud is SP initiated only not IdP. Thus, the correct workflow is as follows 1. Go to experincecloud.adobe.com2. Enter email address 》 select option for company or school account3. redirected to your IdP provider 4. Enter SSO credentials when prompted 5. on successful SAML assertion your a redirected back to the Experience Cloud Hope this helps!Josh

Views

2.8K

Like

1

Replies

0
Re: 'enum' data type in AEP
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Platform
Hi @Raghu_Kishore_R The batch ingestion will fail and you can see this under Data Management 》 Monitoring ThanksJoshua

Views

5.0K

Like

1

Replies

1
Re: Using mboxTrace to Debug Recommendations
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi @caitlynp2910424 What version of mbox or at.js are you using? If you are using at.js please do the following:[1] Use mbox trace in URL to obtain recommendations trace (or experience cloud chrome debugger extension)[2] Once mboxTrace is in use, open developer network tools CTRL + SHIFT + I (or right-click web page and Inspect)[3] Navigate to network and filter by .tt. for target server calls.[4] locate the target-global-mbox server call, look for the trace object and locate the actions node. I...

Views

2.4K

Like

1

Replies

0
Re: Adobe Target audience
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi,Good question, there are multiple ways to use Audiences within Adobe Target. To name a few:Native Target Segment (immediate qualification)Adobe Audience Manager Segment (immediate qualification)Real-Time Audience (People Core Services > Audience Library) (immediate qualification)Adobe Analytics Historical Segment Sharing I would recommend creating a segment in Adobe Analytics where visits include X, Y or Z in the last 30 days. Please see the following documentation for more informationhttps:/...

Views

2.6K

Likes

2

Replies

0
Re: Installed Target through DTM but doesn't appear on de...
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hey, When installing a Tool within DTM you are loading the Javascript Libray into the DTM Web Property. A similar principle applies to Launch by Adobe with Extensions (Software Development Kits [SDKs]). However, you are correct, you would need a Rule to conduct when (page load timing) and where (i.e specific pages) the Adobe Target JS script will fire. Thanks BR, Joshua Eisikovits | Global Lead, Platform Support | Customer Experience

Views

2.2K

Likes

0

Replies

0
Re: at.js 2.x parameters
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi Muthuat.js 2. x uses a new API, which we call the Delivery API, You will also notice that Target sends a JSON payload instead of key-value pairs.Please See > Upgrading from at.js 1.x to at.js 2.0 Best,Joshua

Views

14.1K

Likes

3

Replies

2
How to Resolve Error: Scopes from metascope are not a subset of the client id scopes
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe I/O Console
When Firing: https://ims-na1.adobelogin.com/ims/exchange/jwtTo obtain an access token, you now may notice the following error in the response: ‘’ Scopes from metascope are not a subset of the client id scopes ‘’You must now do the following: log into console.adobe.io Edit configuration > Services > Adobe Services: Add I/O Management API > Add Service

Views

7.2K

Likes

0

Replies

7
Adobe Target GEO location ZIP Codes
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
As per documentation Geo​What location granularity does geo-targeting provide?Country - globalState/province/region - globalCity - globalZip/postal code - US, Germany, CanadaDMA/ITV (UK) - US, UKMobile carrier - globalZIP/postal code is only available to the US, Germany, and Canada. New idea to make this available within the UK or hopefully Global.

Views

1.8K

Likes

5

Replies

0
Re: [Error:Page Load] Adobe Target Redirect Test
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi rishik29577799​Thanks for your question I looked at the URL above and could see you are running at.js v2.0.0Unfortunately at this current time:Cross-domain tracking is not supported''' In at.js 2.x, HTTP GET is no longer used and instead we use HTTP POST. HTTP POST is now used via at.js in order to send JSON payloads to Target edge servers. This means that the redirect request to check whether a browser supports third-party cookies now breaks. This is because HTTP GET requests are idempotent ...

Views

5.1K

Likes

4

Replies

1
Re: How to force users in A/B Test 1 into A/B Test 2 on a different page?
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi Nicolai,A combined audience of the following might be suitable:This combined audince once applied too Activity 2 should only allow users who have visited Page X and qualified to a test on Page X.Hope this helps, or along the same lines as what you are looking for @I look forward to hearing from you.Best,Joshua Eisikovits

Views

1.7K

Likes

2

Replies

0
Re: Triggers Card on Activation does not appear
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Cloud
HiCan you please direct message me on forums or via email eisikovi@adobe.com with your company information (name, IMSG Org). I can check from our end if Triggers has been enabled on 'x' account.Thanks Joshua Eisikovits | Adobe Customer Care

Views

1.9K

Like

1

Replies

0
Re: Triggers Card on Activation does not appear
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Experience Cloud
Hi,if you have acces to your organisations Admin Console.Under Products 》 Adobe Analytics 》 Profiles 》 Analytics Default Access (click the image left of the profile name).A Profile Description Panel/Window should appear from the right hand side of the screen. Here you can enable Adobe Triggers.If the options is missing from the Panel please report back here. Hope this helpsBest,Joshua Eisikovits | Adobe Customer Care

Views

2.0K

Like

1

Replies

0
Re: Adobe Target Activity LocalHost Invalid Domain Error
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi,When you are trying to load your local instance within the Visual Experience Composer [EEC turned off] are you seeing any console errors relation to X-Frame-OptionsContent-Security-PolicyWhen I was testing AEM via localhost in my own sandbox I noticed console errors relating to X-Frame-Options [more info].Nevertheless, I would recommend installing the VEC Helper Extension [Chrome] which will bypass both the console error when editing within the VEC.Hope this solves the problem for you.Best, J...

Views

2.8K

Like

1

Replies

0
Re: Create JSON offer in Target using API
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi,Thanks for your question, for the API in question '' Create Offer '' the content attribute is of type string. Whereas JSON offers are delivered as native JSON objects rather than strings.JSON offers are not applied automatically as opposed to other offers (i.e like HTML) because JSON offers are non-visual offers.Please see here for further informationHope this helps!Best,Joshua Eisikovits | Global Lead, Platform Support | Customer Experience | Adobe

Views

2.4K

Likes

4

Replies

0
Re: Using Segments in Adobe Target
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi,This is a good question, you have many options:Using an AAM Segment > The AAM trait will be realized when the user abandons the cart [i.e of the Analytics metrics cart abandment] > Once the user returns to the Homepage / [or designated personalization page] > The end user will see a personalized banner or DOM object.If you want to take it even further and full advantage of the Adobe IO Platform you can look into '' Adobe IO Events - Analytics Triggers ''Please see the following video here​Hop...

Views

1.7K

Likes

6

Replies

0
Re: Adobe Target Recommendations Entity upload
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi,Unfortunately Recommendations feed uploads can't be done hourly: You can update the feed every:DayWeekly Every 2 Weeks NeverPlease see the following documentation for more information.Hope this helps! BR,Joshua Eisikovits

Views

2.1K

Like

1

Replies

0
Re: How can I set "England Audience", "Scotland Audience" in adobe target
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi, Yes looks good also, once you have a test running you can try different IP address within the UK using the mboxOverride.browserIp=***.***.***Best of using this query string parameter in a clean session (incognito or private browsing)Documentation hereHeading> How can I test my campaigns as if I'm a user coming from a different location? Thanks,Joshua

Views

6.6K

Like

1

Replies

0
Re: How can I set "England Audience", "Scotland Audience" in adobe target
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi chriscoral, You could create an Audience Like so: And vice versa Hope this helps.BR,Joshua

Views

6.6K

Like

1

Replies

0
Re: Multiple Audiences in an A/B Test
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi Matt,Would an Experience Targetting test be best suited for this particular use case?You would have two Experiences based on two audiences on the same activity location (page).Help DocLet me know your thoughts?Thanks,Joshua

Views

1.4K

Likes

0

Replies

0
Re: Geo Location Testing
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi,A search engine lookup for IP Address in 'x'.In addition, you can override your IP address with an IP address from a different location and use the mboxOverride.browserIp URL parameter. So if your company is in the UK, but your global campaign targets visitors in Aukland, New Zealand, use this style of URL assuming that 60.234.0.39 is an IP address in Auckland:http://www.mycompany.com?mboxOverride.browserIp=60.234.0.39(You'll need to clear your cookies before doing this.)@Hope this helps!Josh...

Views

1.7K

Likes

0

Replies

0
Re: When should I be using Audiences vs. Refinements?
Avatar

Joshua_Eisikovi

Employee

Joshua_Eisikovi
- Adobe Target
Hi. You can use the Refinements (also known as template rule) feature to make it possible to test variations in similarly structured page elements. This feature must be used on pages that have a very similar page structure or contain template elements that are structured the same on all pages. For example:Add a banner to all product pages. Remove an item from all product pages that use a specific page templateFor Audiences Target different content and experiences to specific audiences(criteria) ...

Views

3.1K

Like

1

Replies

0