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SOLVED

File parsing failed with Sample CSV

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Level 1

I'm on recommendations feeds page and trying to create a new feed.

 

I've selected CSV, and picked the URL with a link to the CSV. Once I click save, it errors out to "File parsing failed".

 

I've tried the sample CSV and other CSV formats and none of them change this error.

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1 Accepted Solution

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Correct answer by
Employee Advisor

if the Sample CSV doesn't work then I would raise a ticket with Client Care

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1 Reply

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Correct answer by
Employee Advisor

if the Sample CSV doesn't work then I would raise a ticket with Client Care