An error occurred while calling the 'com.adobe.experience_platform.edge_segmentation' service for this request. Try again.

[EleneBo]

We are using react native, from nowhere some of the events are no longer syncing on the dashboard. when I log it I get -

Received event error for request id (D39454FE-0015-4163-87CD-F0209943FB55), error details:

{

    detail = "An error occurred while calling the 'com.adobe.experience_platform.edge_segmentation' service for this request. Try again.";

    status = 502;

    title = "The service call has failed.";

    type = "https://ns.adobe.com/aep/errors/EXEG-0203-502";

}

[Jennifer_Dungan]

This sounds like an Adobe Target issue, rather than an Adobe Analytics issue... Segmentation in AA is only available in reporting, not from the front end of your site... however Target is using segments to identify audiences.

I can move this to the correct forum, but would like confirmation first.

[EleneBo]

Hello Jennifer, Thanks for responding,

Yes, I confirm

[Jennifer_Dungan]

I've moved this to the Target forum, hopefully someone here will have some ideas. 

Good Luck!

[mahai]

This is most likely an error due to the AWS outage.

[Gokul_Agiwal]

Hi @EleneBo 

Regarding the issues you were facing, can you please give us more context here? What are you trying to achieve here and from which application you're getting this error? 

At preliminary level, it seems like the issues with AEP edge segmentation service and are you trying to build audience for Adobe target? Is this my understanding correct?

Thanks