Adobe target stop loading activities in VEC | Community
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nehachauhan17
October 23, 2023
Solved

Adobe target stop loading activities in VEC

  • October 23, 2023
  • 1 reply
  • 960 views

With the latest release of adobe target on 21 Oct 2023 my target activities are not working in VEC. I am not able to create activity in adobe target.

After creating any activity when i try to save that nothing happens and give an error in console "Cannot read properties of undefined (reading 'isMultiPageActivity')" and when i try to reload the page it through an error  "Failed to fetch CSS selectors settings."

 

In console i am getting error

 

 

Please guide me how to fix this.

 

 

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    Best answer by dsingh16

    @nehachauhan17 Here are the steps mentioned, you can follow to raise a ticket https://helpx.adobe.com/in/enterprise/using/support-for-enterprise.html#:~:text=To%20create%20a%20case%2C%20do,The%20Create%20Case%20window%20appears

     

    Hope this helps!

     

    1 reply

    D
    Adobe Employee
    dsingh16Adobe Employee
    Adobe Employee
    October 23, 2023

    @nehachauhan17 It seems a Target UI issue. Please reach out to the Adobe support team to help you with this issue. 

    How to open a support ticket https://experienceleague.adobe.com/?support-tab=home#support

     

      N
      nehachauhan17Author
      October 23, 2023

      Can you guide me how to raise ticket in this as i am not able to do so.

       

       

      D
      Adobe Employee
      dsingh16Adobe EmployeeAccepted solution
      Adobe Employee
      October 23, 2023

      @nehachauhan17 Here are the steps mentioned, you can follow to raise a ticket https://helpx.adobe.com/in/enterprise/using/support-for-enterprise.html#:~:text=To%20create%20a%20case%2C%20do,The%20Create%20Case%20window%20appears

       

      Hope this helps!

       

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