Adobe Target Report -Visitor Count | Community
Skip to main content
T
TulasiChaganti
Level 2
July 12, 2023
Question

Adobe Target Report -Visitor Count

  • July 12, 2023
  • 2 replies
  • 936 views

AM using AT.js_2.10.0 and observed that the Visitor Count in the Target Report using “Adobe Target” as report metrics is not getting incremented.

 

May I know how Target is incrementing the count. To increase the count, doing the following :

  1. Logging via new incognito browsers
  2. Clearing the cookies
  3. Returning after 30 minutes

Still am not seeing the count is increasing.

 

Is this feature dependent on “adobe.target.triggerView=ef”?

 

Please let me know if anyone has faced this issue.

 

Thanks for reading!

 

Thanks,

Tulasi.

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    2 replies

    alexbishop
    Adobe Employee
    alexbishopAdobe Employee
    Adobe Employee
    July 13, 2023

    Just to be sure, have you confirmed that you are being entered into the activity when you're in the incognito browser? Also, you mentioned triggerView, can you confirm that {page:false} isn't being set as part of the triggerView call e.g.
    adobe.target.triggerView('homeView', {page: false})

      T
      TulasiChagantiAuthor
      Level 2
      July 14, 2023

      @alexbishopYes, am able to see my activity in the response tokens. Sorry but am not able to see this adobe.target.triggerView('homeView', {page: false}) anywhere.


      When this (adobe.target.triggerView) functions is modified in the At.js is showing the difference in the visitor count.

       

      Thanks,

      Tulasi.

       

       

        Amelia_Waliany
        Adobe Employee
        Amelia_WalianyAdobe Employee
        Adobe Employee
        August 24, 2023

        Thanks for your question here TulasiChaganti, and thanks @alexbishop for your always-helpful guidance here on the thread! Wondering if any of our fellow Adobe Target Community Advisors and/ or Adobe Target Community Mentors might be able to weigh in and help clarify further?

         

        CC our brilliant Advisors: , , ,  , , , , and 

        and our inspiring Mentors: 

        @abhilashsape, @Gokul_Agiwal, @Rajneesh_Gautam_, @PratheepArunRaj, and @Sneha-Parmar

        Terms & ConditionsAccessibility statement

        Loading footer...