Adobe Target Report -Visitor Count

[TulasiChaganti]

AM using AT.js_2.10.0 and observed that the Visitor Count in the Target Report using “Adobe Target” as report metrics is not getting incremented.

May I know how Target is incrementing the count. To increase the count, doing the following :

1. Logging via new incognito browsers
2. Clearing the cookies
3. Returning after 30 minutes

Still am not seeing the count is increasing.

Is this feature dependent on “adobe.target.triggerView=ef”?

Please let me know if anyone has faced this issue.

Thanks for reading!

Thanks,

Tulasi.

[alexbishop]

Just to be sure, have you confirmed that you are being entered into the activity when you're in the incognito browser? Also, you mentioned triggerView, can you confirm that {page:false} isn't being set as part of the triggerView call e.g.
adobe.target.triggerView('homeView', {page: false})

[TulasiChaganti]

@alexbishopYes, am able to see my activity in the response tokens. Sorry but am not able to see this adobe.target.triggerView('homeView', {page: false}) anywhere.


When this (adobe.target.triggerView) functions is modified in the At.js is showing the difference in the visitor count.

Thanks,

Tulasi.

[Amelia_Waliany]

Thanks for your question here TulasiChaganti, and thanks @alexbishop for your always-helpful guidance here on the thread! Wondering if any of our fellow Adobe Target Community Advisors and/ or Adobe Target Community Mentors might be able to weigh in and help clarify further?

CC our brilliant Advisors: ambikaTewari_ATCI, Andrew_Wathen_, Avinash_Gupta_,  Eric_Vidana, Gokul_Agiwal, Perrin_Ennen, Rajneesh_Gautam_, and Umamaheswari_Yakkala

and our inspiring Mentors: 

@abhilashsape, @Gokul_Agiwal, @Rajneesh_Gautam_, @PratheepArunRaj, and @Sneha-Parmar