Adobe Target recs implementation for app

[Gaureshk_Kodag]

Hi,

We have implemented Adobe Target recs on the mobile app in UAT and we are using the following approach right now:

1. One global mbox to capture all entity attributes on all PDP (e.g. entity.id, entity.price, entity.thumbnailURL, etc.)
2. Another custom mboxes for respective recs activities with one mandatory mbox param which is entity.id.
3. Right now all the recs activities are running on PDPs and it's working fine.

But, today we tried to set up recently viewed on the Home page and we are not getting any response on it even though the algorithm is ready.

is it because we are fetching all entity attributes in one mbox and trying to fetch results in another?

What we are thinking to do now is fire recently viewed mbox on all PDPs with entity.id mbox param and then we might get a response.

Can you please suggest to us the best-optimized approach to go ahead? your suggestions would help us a lot in optimizing the use of target in the best way possible

Thanks in advance,

Gauresh Kodag.

[Gaureshk_Kodag · Accepted solution]

Issue has been resolved. Thanks.