Adobe Target integration with AEM 6.1 using Tealium as tag manager

[shilpa_satwase]

Hi everyone,

I am working on Adobe Target integration with AEM /CQ .

I am successfully able to target pages from AEM Local instance.

But I am unable to target pages from AEM AWS server.

I am working on targeting based on the type of browser.

Using server pages, I can see personalized content only in Internet Explorer.But not in any other Browser.

In IE, on the page from aws ,when i inspect element->console , I am able to see mboxCreate variable.But in any other browser,it says, mboxCreate is not defined.

Can you please help me with this?

Regards,

Shilpa

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[ParitMittal · Accepted solution]

HI Shilpa,

It seems that mbox.js is itself not able to load completely on the page . Can you please use mboxDebug to troubleshoot the mbox to make sure the mbox is firing and the cookie (mbox cookie) is being set ?. Please see link for more information on debugging :

Troubleshooting Content Delivery

I suspect that since your are using cloud-based instances (Amazon AWS)  to test Adobe Target.The issue may be because of the Cookie domain setting.  The at.js and mbox.js JavaScript libraries use cookies to track users to ensure that Target always presents a consistent experience. If theTarget JavaScript libraries can't save cookies, Target requests are disabled.  please see the link for more information :Using Cloud-Based Instances with Target

Regards

Parit

[shilpa_satwase]

Thanks a lot for your response Parit!

I've tried to add at.js in home page template of my code. But at.js throws errors like "Uncaught ReferenceError: mboxFactoryDefault is not defined"

Is there a specific procedure to include at.js in our code , such that mbox will be available on pages?

Thanks in advance,

-Shilpa

[Amelia_Waliany]

Hi Shilpa,

Thanks for your question! Check out our Adobe Target Product Documentation for How to Implement at.js. Feel free to reach out if you have any other questions moving forward!

Warmly,

Amelia