Adobe Target Goal Metrics not able to track the Call to action inside shadow-root content

[Bazil_Wang]

Is there a workaround to have Adobe Target Goal Metrics able to track the Call to action inside shadow-root content ？

[PratheepArunRaj]

Dear @Bazil_Wang ,

What is shadow-root content? Is it like a Call to Action within an iFrame?

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

[Bazil_Wang]

Something like this.

[PratheepArunRaj]

Sorry @Bazil_Wang ,

Just by looking at the code, I cannot understand whether it is like an iFrame. I am not a developer and thus tougher for me.

But, why can't you select the call to action inside shadow-root content? Is it not visible in VEC?

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

[Gaureshk_Kodag]

Hi @Bazil_Wang 

It's a shadow dom element, as long as it's open you'll be able to track it, or else it won't be available for the target to get tracked.

Let me know if you have already got the solution.

Thanks,

Gauresh

[alexbishop · Accepted solution]

@Bazil_Wang - this support was added in at.js 2.7.0 so you need to be on that version or later

[Bazil_Wang]

Hi @alexbishop 

I just checked ours, we are in 2.9.0