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adobe not defined


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I'm trying to use adobe.target.applyOffer but am getting the error adobe is not defined. Target seems to be running correctly on the page as there is an active test running on the page. Is there a reason adobe would be undefined?


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9 Replies

The problem is its saying adobe isn't defined so I can't get that far regardless.

Sure, it appears everywhere I've tried to use it, for example in chrome devtools on any of our site pages: Screenshot 2023-05-16 at 1.55.15 PM.png

If I try it on the Adobe Experience League site which is running target it looks like this and returns an object:
Screenshot 2023-05-16 at 1.56.25 PM.png



Hi @deakin96, It could be because of race conditions. Can you try to load the at.js on that page synchronously? It may be that the at.js is still loading when the adobe.target.applyOffer() function is called.

Thats a good idea but that wouldn't explain not being able to access the adobe object in the chrome devtools long after the page has loaded correct?


Community Advisor

Dear deakin96,

If you are using Adobe Target Extension (V1 or V2) in Adobe Launch, then you should not get the error.

Is it possible to share the public URL so that we can validate it? Something is missing here.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

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