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JanHa2
May 7, 2024
Solved

Activity not visible after going live

  • May 7, 2024
  • 3 replies
  • 724 views

Hello,
I have made an activity live, but I still see the default content.
I have already tried all the options on this page: https://experienceleague.adobe.com/de/docs/target/using/activities/troubleshoot-activities/troubleshooting-activities

I have only removed one container from the experience with the option "Custom code" --> display: none.
However, this container is still visible after activation.

Can you help me further?

Many thanks and best regards
Jan

 

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    Best answer by Matthew_Ravlich_ACG

    Hi @janha2 - If you use custom code, you may need to uncheck "Add code in the <head> section" to display your changes correctly.

     

    Matthew Ravlich | ACG Digital | albertacg.com

    3 replies

    Matthew_Ravlich_ACG
    Community Advisor
    Matthew_Ravlich_ACGCommunity AdvisorAccepted solution
    Community Advisor
    May 7, 2024

    Hi @janha2 - If you use custom code, you may need to uncheck "Add code in the <head> section" to display your changes correctly.

     

    Matthew Ravlich | ACG Digital | albertacg.com

      pradnya_balvir
      Community Advisor
      pradnya_balvirCommunity Advisor
      Community Advisor
      May 8, 2024

      Hi @janha2 ,

       

      You can do this in two ways.

       

      In your experience, click on Container, you can see options, click on Layout -> Click on Remove and save the changes

       

      Also if you want to edit through code then click on Edit and edit your HTML code as per request.

        H
        HamidHo
        October 11, 2024

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