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Workbench is too slow and creating an archive in Workbench takes an eternity


Level 1

Creating an archive in Workbench is taking too long.

Creating an archive for 1 four page document is taking 15 minutes and 15 seconds to prepare then another 9 minutes to create the 150K archive file.

We are experiencing this constantly and we need to figure out why. Are there configuration settings that can be made to correct this situation. We are running workbench in Citrix. Are there known issues about running workbench in Citrix.

1 Reply


Level 7

How big is your 4-page document source file?

I had an issue recently where one of my .process files grew to 34MB. There was a bug where it just kept inserting blank lines into one of the xml tags every time I saved it. But because it was constant, it compressed down in the archive quite well.

Rename the .LCA file to .ZIP, open it and see how big the files are in there. If there is one huge file, you might want to try copying the offending file to a new file in Workbench, delete the old one and see if that reduces the size.