Unable to convert the HTML to PDF using PDF generator in Adobe workbench

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Apurva1_12

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Apurva1_12

Apurva1_12

11-03-2021

HI All,

 

Need urgent help..... Please

We have a workflow where we need to convert the html page to PDF, but when am using PDF generator its showing below error 

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

 

Caused by: ALC-PDG-1000-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-001-000-Conversion of the input file failed because of an exception.
<unknown error code>
Caused by: ALC-DSC-52016-000: com.adobe.idp.dsc.DSCException: <unknown error code>
at com.adobe.pdfg.callbacks.HTMLToPDFTransactionCallback.doInTransaction(HTMLToPDFTransactionCallback.java:161)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doRequiresNew(Unknown Source)

 

Please help 

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Accepted Solutions (1)

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Kosta_Prokopiu1

Employee

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Kosta_Prokopiu1

Employee

Kosta_Prokopiu1
Employee

11-03-2021

I found a help page which may apply here as the resulting error looks strikingly similar to yours: https://helpx.adobe.com/livecycle/kb/pdfg-timeout-configuration.html

It is about timeout settings which can cause a problem when not correct.

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