Expand my Community achievements bar.

Trouble with E-Mail button on a form designed in ES

Avatar

Level 1

I installed an form with an e-mail button but af

ter I posted the form to the intranet the button does not work at all within Adobe Rea

der 9.0.  I have set the form to submit as a PDF and the control type as Submit.  I read in another post the I can download the LC Reader Extension but for the life of me, I cannot find it.

Please help.

1 Reply

Avatar

Level 10

Hi,

The problem is that your form is not Reader Enabled, so users with Reader cannot save the form. This is required for a 'submit as PDF' button.

You could change the submit type to 'submit as XML', which will work in a form that has not been Reader Enabled. You would then need to import the XML back into the form when you receive responses. This is probably the least expensive route.

LC Reader Extensions is a server product and there are additional costs involved in enabling a form through LC Reader Extensions. You should contact your local Adobe rep or check out here: http://www.adobe.com/uk/products/livecycle/readerextensions/

You can reader enable a form in Acrobat Standard (v9 or above) or using Acrobat Professional (v8). However there are licensing restrictions. See EULA.

I have a summary of deployment options here, which shows what features are available in your form depending on what the user has, whether the form is enabled, and how it was enabled.

http://www.assuredynamics.com/index.php/category/portfolio/deploying-forms-in-acrobat-and-reader/

Hope that helps,

Niall