Hello, I am having a problem adjusting data within a preeixsting form. I can see all the pages of the form in the hierarchy section and within XML. However, I do not know how to appropriately adjust the coding in XML and want to adjust in the design view. I just don't know how to get past the first page of the data.
I figure this is a simple issue; however, I could not find assistance in the help documents. Additionally, I have called the customer service number and spoken with technical support and have not had any assistance. When I called on Monday I waited on hold for 8 hours and finally hung up. I called on Tuesday and got an operator who told me that I would receive a call back within 4 hours. Again, I waited at my desk for 4 hours and no call back. At 4 hours and 50 minutes I got a call back, but had to arrange for another time to speak due to meetings. I was told I would receive a call back during a 4 hour window yesterday and did not receive a call back.
I called this morning and spoke with an operator who promised me a call back within a 2 hour time slot and again, no call back.
Very poor customer service! I also spoke with the technical "help" online and they were not helpful either!